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Senior Software Engineer - Small Business Technologies

Role overview

Qualifications

  • Bachelor’s degree in a related field or equivalent experience
  • 5+ years related work experience in React / TypeScript, Node.js, Python, AWS
  • Experience with REST APIs and event-driven architectures
  • Familiarity with observability and monitoring platforms like Datadog

Responsibilities

  • Design, develop, and maintain software components and products
  • Lead day-to-day functional tasks within the team and provide developer support
  • Create and execute unit tests, addressing defects as needed
  • Drive technical decisions from concept through production while balancing various factors

About the company

H&R Block logo

H&R Block

Tax Advisory & Tax Services

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best. We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more. Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!

Company details

Company typeLarge
IndustryTax Advisory & Tax Services
Company size10001

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Job description

About the Role:

We’re growing our technology team and are searching for a Senior Software Engineer to help us modernize our software architecture. When you join us, you’ll use your technical expertise to design, develop, and maintain software components and products that support H&R Block business applications and transform our technology. You’ll serve as the lead role for day-to-day functional tasks in the team, developer support, and maintaining the development environment. Ready to innovate and solve problems in new ways? Join us.  

 

  • Use tools, languages, coding standards, and best practices to develop new product features and maintain year over year product functionality and enhancements
  • Create and execute unit tests and addresses defects 

  • Work closely with Quality Assurance, User Experience, and other related teams to ensure consistent understanding of requirements and approach 

  • Assist in planning and implementation of a strategic direction for the product 

  • Identify product design features to support scalability, usability, and better performance 

  • Assist and drive technical design and code reviews for all new enhancements and maintenance work delivered by the development team 

  • Understand complex business and functional requirements and produce technical specifications and product requirements 

  • Mentor and coach other team members on the latest technological advances within the current technology used and establish consistent best practices 

Technical Leadership & Ownership

  • Drive technical decisions from concept through production, balancing business outcomes, scalability, maintainability, and delivery timelines.
  • Own complex initiatives spanning multiple systems and teams, proactively identifying dependencies, risks, and mitigation strategies.
  • Champion engineering excellence by establishing development standards, improving architecture, and reducing technical debt.

AI & Agentic Engineering

  • Leverage AI-assisted and agentic development workflows to increase engineering productivity, code quality, testing coverage, and knowledge sharing.
  • Evaluate and implement emerging technologies, including AI and automation capabilities, to improve developer experience and customer outcomes.
  • Design systems that effectively combine business logic, APIs, data services, and intelligent automation to solve customer and operational challenges.

Platform & Architecture Thinking

  • Contribute to architectural decisions that improve system reliability, observability, performance, security, and scalability.
  • Partner with product, design, and engineering leaders to translate ambiguous business needs into sustainable technical solutions.
  • Identify opportunities to simplify systems, eliminate unnecessary complexity, and improve long-term maintainability.

Operational Excellence

  • Lead root cause analysis and resolution efforts for complex production issues while driving preventative improvements.
  • Build and maintain monitoring, alerting, and operational practices that improve service health and customer experience.
  • Advocate for automation across development, testing, deployment, and operational processes.

Mentorship & Culture

  • Foster a culture of continuous learning, experimentation, innovation, and accountability across the engineering team.
  • Mentor engineers on technical design, systems thinking, AI-enabled development practices, and career growth.
Required Qualifications:

Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.

5 years minimum related work experience with the following:

  • React / TypeScript
  • Node.js
  • Python
  • AWS
  • REST APIs and event-driven architectures
  • GitHub Actions and CI/CD tooling
  • Infrastructure as Code
  • Observability and Monitoring Platforms (Datadog preferred)
  • AI-assisted software development tools and engineering automation platforms
  • Building cloud-native and distributed systems
  • Contributing to architecture and technical design decisions
  • Mentoring engineers and promoting engineering best practices
  • Demonstrated ability to solve complex problems and drive outcomes in ambiguous environments
  • Leveraging AI-assisted development tools and agentic engineering workflows to improve productivity, testing, code quality, and documentation
Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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