Role overview

Qualifications

7+ years' experience in a technical role
Strong customer service mindset
Experience with electrical or mechanical systems
Fluency in English

Responsibilities

Perform preventative maintenance (oil change, valve adjustment, lube and check equipment)
Experienced in troubleshooting and repairs of an engine
Ability to travel including overnight travel
Strong computer skills including Microsoft Word, Excel, Outlook

Key facts

Remote from: Pennsylvania (USA)
Full time
Field Engineer (Solutions)
English

Hard skills

Health Maintenance Safety Standards Electric Power Systems Commissioning

Other skills

Mechanical Aptitude
Troubleshooting (Problem Solving)
Customer Service
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication
Teamwork
Problem Solving

About the company

INNIO Group

Industrial Machinery Manufacturing

INNIO is a leading energy solution and service provider that empowers industries and communities to make sustainable energy work today. With our product brands Jenbacher and Waukesha and our digital platform myPlant, INNIO offers innovative solutions for the power generation and compression segments that help industries and communities generate and manage energy sustainably while navigating the fast-changing landscape of traditional and green energy sources. We are individual in scope, but global in scale. With our flexible, scalable, and resilient energy solutions and services, we are enabling our customers to manage the energy transition along the energy value chain wherever they are in their transition journey. INNIO is headquartered in Jenbach (Austria), with other primary operations in Waukesha (Wisconsin, U.S.) and Welland (Ontario, Canada). A team of more than 4,000 experts provides life-cycle support to the more than 55,000 delivered engines globally through a service network in more than 100 countries. INNIO was awarded the Platinum Medal from EcoVadis in 2022 for our outstanding sustainability efforts. For more information, visit the company's website at www.innio.com. Interested in working for us? Klick here: https://careers.innio.com/en Follow us on Instagram (www.innio.com/instagram), Facebook (www.innio.com/facebook), Twitter (www.innio.com/twitter) and YouTube (www.innio.com/youtube). Privacy Policy: https://www.innio.com/en/privacy If you have any concerns, please contact us via communication@innio.com

Company details

Company typeLarge

IndustryIndustrial Machinery Manufacturing

Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Description

About INNIO Group:

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression.

INNIO operates a global installed base across approximately 100 countries as of December 31, 2025, supported by a resilient, high‑margin services business that delivers long‑term, recurring revenues across the full equipment lifecycle. As electricity demand accelerates—driven by AI, electrification and grid constraints—INNIO enables scalable, behind‑the‑meter power generation with high efficiency, fast start capability, strong transient performance and fuel flexibility, including hydrogen‑ready solutions. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.

Northeast Energy Systems ("NES") and Western Energy Systems ("WES"), a division of INNIO, provide fully integrated Combined Heat and Power ("CHP") and Distributed Generation ("DG") power solutions through 10MW power blocks. Jenbacher CHP and DG solutions provide world class electrical-thermal efficiencies with industry leading emissions. Jenbacher CHP and DG Equipment provides best in class fuel flexibility with capabilities for natural gas, biogas, propane, syn gas and automated dual fuel systems.

NES WES has been in business for over 50 years and is known for our great customer service, innovative solution development and ability to adapt to changing markets. We hire the best in their fields -results-focused professionals with the skills to achieve project goals across multiple industries.

Essential Responsibilities:

Must have prior mechanical experience such as automotive, power generation, heavy equipment or diesel engines.
Perform preventative maintenance (oil change, valve adjustment, lube and check equipment)
Experienced using tools (including diagnostic equipment, hand tools, and power tools)
Ability to read, interpret safety documents, schematics and other mechanical diagrams
Experienced in troubleshooting and repairs of an engine.
The ability to work well as part of a team.
Willing to work in non-climate-controlled conditions.
Ability to travel incl. overnight travel.
Strong computer skills including Microsoft Word, Excel, Outlook
Must have a positive attitude, strong work ethic and desire to succeed.
Must be able to communicate via telephone & email

Qualification Requirements:

Strong customer service mindset and strong skills to drive, support,
Empower and inspire the Service teams and Customers +7 years’ experience in a technical role or
extensive years of experience with issue resolution exposure within (Field-)
Service on engines (ideally INNIO Jenbacher engines) Technical attitude, complemented by strong business acumen including basic IT skills
Willingness to work in shift model (depending) and on call
Experience working with electrical or mechanical systems
Fluency in English a must
Good interpersonal skills

Job specific knowledge:

Strong communication skills…experienced in customer communications.
Boundaryless and multi-culture working mindset and team player.
Able to work efficiently without direct supervision.

Preferred:

Multi-working experience with Jenbacher gas engines in the field, operational & commissioning, all engine types.
Jenbacher training certifications: FTB, FTA, CT1, CT2, MR6
Mechanical RCA research and analysis exposure
Previous field experience a bonus

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.