Civil OSP Project Manager - QA/QC Lead

Company Description

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There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

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Job Description

AECOM is seeking a Civil OSP Project Manager – QA/QC Lead to oversee the delivery, quality assurance, and production performance of telecommunications infrastructure design programs. This role will serve as the primary coordination point between engineering teams, production resources, clients, and external stakeholders to ensure Civil OSP deliverables meet contractual requirements, client standards, schedule commitments, and quality expectations.

The successful candidate will possess a strong understanding of underground telecommunications infrastructure, design management, quality assurance processes, and project delivery controls. This position requires experience leading multidisciplinary teams through all phases of design development, review, and construction support while maintaining accountability for schedule, budget, and quality performance.

Key Responsibilities

Project Management & Delivery Oversight

• Manage multiple Civil OSP design projects simultaneously from initiation through final delivery.
• Develop and maintain project schedules, production plans, resource forecasts, and delivery milestones.
• Coordinate engineering, CAD, permitting, utility, and construction support activities.
• Monitor project performance against scope, schedule, budget, and quality objectives.
• Identify project risks, develop mitigation strategies, and escalate critical issues when necessary.
• Serve as the primary interface between design teams, program leadership, clients, and external stakeholders.

Quality Assurance & Quality Control Leadership

• Establish and administer QA/QC procedures for Civil OSP design deliverables.
• Manage quality review workflows across engineering and production teams.
• Conduct technical reviews of design packages, including conduit systems, duct banks, handholes, manholes, utility crossings, and roadway crossings.
• Verify compliance with client design standards, basis-of-design requirements, permitting requirements, and industry practices.
• Track quality metrics, recurring deficiencies, and corrective action plans.
• Lead root-cause analyses of design errors and implement process improvements to reduce rework.

Production Management

• Oversee design production activities across multiple projects and geographies.
• Coordinate internal and external design resources to maintain delivery commitments.
• Manage workload balancing and production forecasting.
• Review project status, staffing requirements, and production constraints.
• Develop reporting and dashboards to communicate project performance to leadership and clients.
• Ensure deliverables progress through established production gates prior to client submission.

Client & Stakeholder Management

• Lead status meetings with clients, utilities, municipalities, and project stakeholders.
• Attend multidisciplinary coordination meetings, serving as the client-facing Subject Matter Expert (SME) for Civil OSP design and execution.
• Present project progress, risks, quality metrics, and mitigation strategies.
• Coordinate review comments and resolution processes with clients and design teams.
• Support proposal development, scope definition, project planning, and change management activities.

Process Improvement & Program Governance

• Develop and maintain standard operating procedures, QA/QC checklists, and production workflows.
• Implement lessons learned programs and continuous improvement initiatives.
• Drive standardization of design review processes across programs.
• Support development of KPIs related to quality, schedule adherence, production efficiency, and client satisfaction.
• Leverage digital tools and reporting systems to improve visibility into project performance.

Qualifications

Minimum Requirements

• Bachelor's degree in Engineering, Engineering Technology, Construction Management, Telecommunications, or related discipline + 2 years of relevant experience or demonstrated equivalency of experience and/or education.

Preferred Qualifications

• Experience managing infrastructure, telecommunications, utility, or engineering projects.
• Proficiency with Autodesk Civil 3D (to facilitate design review and QA/QC verification).
• Experience overseeing Civil OSP design programs and underground utility infrastructure projects.
• Experience managing project schedules, budgets, resource planning, and delivery performance.
• Knowledge of QA/QC processes and engineering review procedures.
• Experience supporting fiber optic, broadband, hyperscale, municipal, or utility infrastructure programs.
• Strong understanding of underground conduit systems, duct banks, utility coordination, and right-of-way requirements.
• Experience managing geographically distributed design teams.
• Knowledge of permitting processes, DOT requirements, NEC, NESC, and local jurisdictional standards.
• Experience supporting construction-phase services and field issue resolution.
• PMP certification preferred.
• PE license preferred.
• Technical Skills: Autodesk Civil 3D, AutoCAD, ArcGIS, Bluebeam Revu, Smartsheet, Microsoft Project, Power BI, Microsoft Excel, SharePoint, Production tracking and workflow management systems.

Additional Information

• Sponsorship for US employment authorization is not available now or in the future for this position.
• Relocation is not available for this position.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.