Thrive*
IT Services & IT Consulting
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JOB TITLE: Event Management Analyst
REPORTING TO: Service Delivery Manager
About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
This position offers you the opportunity to join our rapidly growing organization. We're looking for someone that is customer and team-oriented to assist in supporting our customers using Thrive monitoring platforms.
As an event management analyst, you should have a solid understanding of customer service and a problem- solving attitude. In this role, the ideal candidate will be working with Event Management Engineer and team to assist in the triage and solve technical issues generated by one of Thrive's integrated monitoring systems. Ultimately, this position should be able to ensure high-quality technical support and continue to increase client satisfaction.
Primary Responsibilities
Qualifications
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