Senior Scrum Master

Job Family:

Travel Required:

Clearance Required:

As a Senior Scrum Master, you will lead Agile execution for teams supporting Grants.gov operations, maintenance, enhancements, transition activities, application platform services, application management, security, reporting, and communications support. You will facilitate planning, daily coordination, backlog refinement, sprint reviews, retrospectives, release readiness, dependency management, and cross-team collaboration to help deliver reliable, secure, and user-centered services. You will work closely with federal stakeholders, product owners, technical leads, developers, testers, operations staff, security teams, IV&V partners, helpdesk partners, and modernization teams to align delivery activities with mission priorities, HHS EPLC expectations, compliance requirements, and cost-efficiency objectives.

• Facilitate Agile ceremonies, including sprint planning, daily standups, backlog refinement, sprint reviews, retrospectives, release planning, and cross-team coordination sessions.

• Support delivery of Grants.gov operations, maintenance, enhancements, forms work, chatbot updates, application platform activities, and technical support efforts through disciplined Agile execution.

• Partner with product owners, federal stakeholders, technical leads, developers, testers, operations staff, and security teams to maintain a prioritized, actionable backlog aligned to program goals and service area commitments.

• Track sprint progress, risks, issues, dependencies, impediments, and delivery metrics; escalate blockers and support timely resolution across development, operations, security, helpdesk, IV&V, and modernization stakeholders.

• Promote predictable delivery by supporting capacity planning, release readiness, change coordination, deployment planning, and operational continuity for a public-facing, mission-critical federal system.

• Coordinate Agile delivery activities with HHS EPLC artifacts, technical documentation, security documentation, testing artifacts, change requests, release notes, and other program deliverables.

• Support transition-in and transition-out activities by helping teams organize work, validate readiness, manage dependencies, and sustain continuity of development, operations, maintenance, and user support services.

• Use delivery data, team feedback, operational trends, and retrospective outcomes to identify process improvements, strengthen team performance, and improve transparency for program leadership.

• Support coordination of issue management from identification through closure, including software issues, documentation gaps, Tier 2 helpdesk escalations, S2S escalations, and production support priorities.

• Prepare and communicate Agile status, sprint progress, risks, dependencies, action items, and delivery insights in formats appropriate for executive, federal, technical, and non-technical audiences.

• Foster collaboration, accountability, psychological safety, and continuous improvement across distributed teams and multi-contractor delivery environments.

What You Will Need:

• Bachelor's degree . Additional Four(4) years of exp needed in lieu of degree.

• Four(4) to Ten(10)+ years of experience supporting software delivery, IT operations, or technology modernization programs, including 5+ years serving as a Scrum Master, Agile delivery lead, or equivalent role.

• Demonstrated experience facilitating Agile ceremonies and helping teams apply Scrum, Kanban, SAFe, or hybrid Agile practices in complex delivery environments.

• Experience managing impediments, risks, dependencies, action items, delivery metrics, and cross-team coordination for application development, O&M, testing, release, and production support activities.

• Experience supporting federal IT programs, mission-critical applications, public-facing systems, or shared service platforms.

• Working knowledge of application lifecycle management, requirements management, quality assurance, configuration management, release management, and DevSecOps delivery practices.

• Ability to coordinate effectively with product owners, federal stakeholders, technical teams, security teams, operations teams, IV&V partners, helpdesk partners, and other contractors.

• Strong understanding of:

  • Agile delivery frameworks and team facilitation practices

  • Backlog refinement, sprint planning, capacity planning, and release planning

  • Risk, issue, dependency, and impediment management

  • Delivery metrics, dashboards, status reporting, and stakeholder communications

  • Testing coordination, release readiness, operational support, and continuous improvement

• Experience using Agile and collaboration tools such as Jira, Azure DevOps, Confluence, SharePoint, Microsoft Teams, or similar platforms.

• Excellent communication, facilitation, negotiation, and conflict-resolution skills with the ability to translate complex delivery information for executive, federal, technical, and non-technical audiences.

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

What Would Be Nice To Have:

• Experience supporting federal grants management systems, shared service platforms, or large public-facing government applications.

• Experience with Grants.gov

• Experience with HHS, ACF, CMS, HRSA, NIH, or other federal grant-making agencies.

• Knowledge of HHS Enterprise Performance Life Cycle (EPLC), federal IT governance, ATO processes, security assessment activities, and compliance-driven delivery environments.

• Experience with Grants.gov-like capabilities, including public-facing web applications, applicant submissions, grantor user management, S2S integrations, forms processing, chatbot support, helpdesk escalations, or system status communications.

• Experience supporting cloud-hosted applications, AWS environments, application platform security, certificate management, account management, logging, monitoring, backup validation, or disaster recovery planning.

• Experience supporting modernization, consolidation, transition-in, or multi-vendor integration initiatives involving multiple applications and stakeholder organizations.

• Relevant certifications or credentials such as:

  • Security+, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or equivalent cybersecurity certification

  • Certified Authorization Professional (CAP), Certified in Governance, Risk and Compliance (CGRC), or equivalent federal compliance credential

  • AWS Security Specialty, AWS Solutions Architect, or equivalent cloud security certification

  • ITIL, SAFe, DevSecOps, or other relevant federal IT service delivery certification

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

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Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.