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Sales Development Representative II, Local Independent Grocery - Chicago

Role overview

Qualifications

  • Previous experience in a sales or business development role
  • Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships
  • Proven track record of meeting or exceeding sales targets and KPIs
  • Excellent organizational and project management skills

Responsibilities

  • Prospect and engage independent retailers to join the Instacart Marketplace
  • Manage the end-to-end sales cycle for small opportunities
  • Use cold calls and emails to identify new opportunities, drive value, and establish meaningful relationships with local retailers
  • Develop sales collateral, case studies, and custom ‘stories’ to translate benefits of Instacart’s platform to independent retailers

Key facts

Other skills

  • Sales
  • Communication
  • Negotiation
  • Problem Solving
  • Time Management
  • Organizational Skills
  • Physical Flexibility
  • Adaptability
  • Self-Motivation
  • Detail Oriented

About the company

Instacart logo

Instacart

E-commerce & Online Marketplaces

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,200 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 80,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company, and to start shopping, visit www.instacart.com.

Company details

Company typeLarge
IndustryE-commerce & Online Marketplaces
Company size1001 - 5000

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Job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

As we continue our rapid growth, we are looking to grow our Local Independent Grocery team within Strategic Partnerships. We are hiring a Sales Development Representative to identify, contact, and qualify independent retailers as potential partners for Instacart, as well as close small business opportunities.The Sales Development Representative will play a critical role in managing leads through the pipeline by setting meetings, following up with prospects, and driving progress toward partnership goals.

We are seeking someone with excellent communication skills, a strong work ethic, and a proven track record of success in sales or business development. If you are a self-motivated individual with a passion for building impactful partnerships and supporting the success of independent retailers, we encourage you to apply.

About the Team:

The Sales Development Representative (SDR) team is focused on engaging independent retailers and setting meetings to help them explore the opportunities available on the Instacart Marketplace. By building strong relationships and identifying retailers ready to grow their online presence, SDRs play a vital role in connecting businesses to Instacart’s platform. Whether working with grocery, alcohol, or other retail businesses, the team is dedicated to helping retailers expand their reach and meet the needs of their customers through Instacart’s ecosystem.

 

ABOUT THE JOB

  • Prospect and engage independent retailers to join the Instacart Marketplace.
  • Opportunity to manage the end-to-end sales cycle for small opportunities
  • Use cold calls and emails to identify new opportunities, drive value, and establish meaningful relationships with local retailers.
  • Strong problem-solving, solution mapping and negotiation skills
  • Time management and organizational skills with the ability to prioritize a strong go to market strategy 
  • Work independently while collaborating with the team to achieve individual and team objectives.
  • Flexibility and adaptability to change
  • A strong desire to learn and grow in the sales field
  • strong verbal and written communication skills to effectively engage retailers and convey Instacart’s value proposition.
  • Developing sales collateral, case studies, and custom ‘stories’ to translate benefits of Instacart’s platform to independent retailers

 

ABOUT YOU

Minimum Qualifications

  • Previous experience in a sales or business development role 
  • Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
  • Proven track record of meeting or exceeding sales targets and KPIs.
  • Excellent organizational and project management skills.
  • Detail-oriented with a focus on accuracy and quality.
  • Ability to adapt to a fast-paced and dynamic environment.

Preferred Qualifications

  • Strong knowledge of the grocery industry, including market trends and operational challenges. 
  • Experience selling SaaS solutions to drive retailer success is a plus.
  • Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$27.88$29.33 USD
WA
$26.44$27.89 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$25.48$26.93 USD
All other states
$23.08$24.28 USD

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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