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Support Data Analyst

Role overview

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
  • 2–3 years of experience writing and troubleshooting SQL queries
  • Hands-on experience with Databricks, Hadoop, Spark (Scala-based environments), PySpark (Python), Snowflake, Kubernetes
  • Strong analytical and problem-solving skills

Responsibilities

  • Analyze and troubleshoot incidents and data-related issues
  • Investigate data discrepancies and determine root causes
  • Document, communicate, and provide analysis of data quality issues
  • Create and execute SQL queries for data validation and verification purposes

Key facts

Other skills

  • Problem Solving
  • Microsoft Excel
  • Communication
  • Collaboration
  • Time Management

About the company

IQVIA logo

IQVIA

Contract Research Organizations (CRO)

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligenceβ„’ delivers powerful insights with speed and agility β€” enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 86,000 employees, IQVIA conducts operations in more than 100 countries. IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific advances, in an effort to advance their path toward cures. To learn more, visit www.iqvia.com.

Company details

Company typeLarge
IndustryContract Research Organizations (CRO)
Company size10001

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Job description

Support Data Analyst

Job Summary

We are seeking a Support Data Analyst to join a dynamic Data Operations team focused on ensuring data quality, resolving data discrepancies, and supporting healthcare analytics platforms. This role plays a key part in maintaining data integrity and operational efficiency while contributing to IQVIA's mission of advancing healthcare through data-driven insights.

Key Responsibilities

  • Analyze and troubleshoot incidents and data-related issues.
  • Investigate data discrepancies and determine root causes.
  • Document, communicate, and provide analysis of data quality issues.
  • Create and execute SQL queries for data validation and verification purposes.
  • Review application code and identify technical solutions or workarounds when necessary.
  • Monitor data trends and communicate findings and recommendations effectively.
  • Collaborate with cross-functional teams to support production operations and change requests.
  • Apply operational support best practices, including ITIL-based processes.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • 2–3 years of experience writing and troubleshooting SQL queries.
  • Hands-on experience with:
    • Databricks
    • Hadoop
    • Spark (Scala-based environments)
    • PySpark (Python)
    • Snowflake
    • Kubernetes
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple priorities.
  • Strong verbal and written communication skills.
  • Advanced proficiency in Microsoft Excel and other Microsoft Office applications.

Preferred Qualifications

  • Experience with Hive, Impala, DBeaver, Kafka, CML, or Java.
  • Knowledge of healthcare data and healthcare-related systems.
  • Familiarity with production support environments and operational processes.

Ideal Candidate

The successful candidate is a proactive and detail-oriented professional with a passion for data analysis and troubleshooting. They thrive in a collaborative environment, demonstrate strong business and technical acumen, and are motivated to continuously learn and solve complex problems.

Working Conditions

  • Fully remote position.
  • Supports teams across Latin America.
  • Working hours aligned with the U.S. schedule (9:00 AM – 6:00 PM EST).

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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