Why Hershey:
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.
Job Overview
Location: Hershey, PA
This role can be based remotely within the United States, with travel to Hershey, PA approximately 1–2 times per month.
The Director, Enterprise Intelligence & Learning Capability Acceleration will lead a newly established enterprise capability within Consumer & Commercial Intelligence focused on helping Hershey anticipate change, accelerate learning, and translate intelligence into growth action. This leader will build and scale the connections between enterprise foresight, consumer and market intelligence, M&A support, AI-enabled learning, supplier innovation, and business intelligence automation.
The role is responsible for creating a modern, always-on intelligence ecosystem that combines consumer understanding, external signals, advanced analytics, AI-powered learning, and automated intelligence capabilities to inform growth decisions across strategy, innovation, portfolio management, commercial execution, and enterprise transformation.
Accountabilities
- Lead Hershey’s enterprise capability to identify and translate consumer, cultural, competitive, category, marketplace, retail, and technology trends into actionable growth strategies. Build an integrated external intelligence ecosystem that informs portfolio, innovation, commercial, brand, retailer, and enterprise decisions while supporting growth platform development, category expansion, and acquisition opportunities. Drive signal monitoring, scenario planning, and opportunity assessment to distinguish long-term shifts from short-term trends and guide smarter investment decisions.
- Define and execute the company’s learning transformation strategy, accelerating how insights are generated, synthesized, and applied across the organization. Lead the use of AI and emerging technologies to improve insight generation, signal detection, concept development, and decision support while maintaining a human-centered approach grounded in consumer understanding. Identify innovative methodologies, partners, and operating models that increase learning speed, quality, efficiency, and business impact.
- Lead the strategy and roadmap for business intelligence automation, reducing manual reporting and enabling teams to focus on interpretation, action planning, and growth decisions. Partner across Business Intelligence, Information Services, Commercial, Finance, Strategy, and Growth Office teams to build scalable, automated intelligence capabilities that improve visibility, consistency, decision quality, and enterprise-wide access to actionable insights.
Minimum Education & Requirements
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The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
