Sapio Sciences
Computer Software / SaaS
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About Sapio Sciences
Sapio Sciences is on a mission to accelerate scientific discovery, therapeutic development and high-throughput clinical and diagnostic services. We bring together scientists, engineers, and industry specialists to build a unified lab informatics platform that helps organizations move faster, work smarter, and generate deeper insight from their data.
Artificial intelligence is central to how we innovate and operate. Within our platform, AI enhances how laboratories structure, interpret, and act on scientific data. Across our business, we apply AI thoughtfully to improve efficiency, scalability, and decision-making. It is not an add-on or future ambition. It is embedded in how we build, deliver, and continuously improve.
Our platform unifies ELN, LIMS, and scientific data management within a highly configurable environment. Scientists, laboratory professionals, and bioinformaticians rely on Sapio to manage end-to-end laboratory operations, from instrument integration and experiment setup to sample management, data analysis, and reporting. We design solutions that are powerful yet practical, enabling teams to focus on science rather than systems.
Working at Sapio
Our EMBRACE values guide how we work and grow together. We take ownership of our outcomes, collaborate openly across functions and geographies, and remain curious about how science and technology can evolve. We are accountable to each other and to our customers, and we measure our success by the real-world impact our platform enables.
Working at Sapio means being part of a lean, growth-focused team where ownership is expected and progress matters. We value colleagues who are motivated by impact and comfortable operating in an evolving environment.
At Sapio, you will work alongside people who care deeply about advancing drug discovery and improving laboratory operations worldwide. Ideas are encouraged, initiative is recognized, and professional growth is supported. As a scale-up, we move with pace and purpose, balancing innovation with responsibility.
We partner with laboratories around the world, from emerging biotech companies to global pharmaceutical and diagnostics organizations, who trust Sapio to deliver intelligent, science-aware solutions that support discovery, development, and diagnostics.
About the Role
As an experienced Scientific Business Analyst, you will be confident working in Life Sciences to consultatively define, implement and help support our solution to the delight of customers. You will have a deep knowledge of LIMS, ELN and SDMS products and their application within the Laboratory setting.
Working Location
This is a remote role based on the East Coast of the United States, with an expectation of regular travel to meet your global team, key customers, and Sapio leadership. Our employees are distributed across the world, with physical offices in York, PA, Fort Lauderdale, and London.
Essential Responsibilities
•Interpret customer requests and translate them into functional requirements (recognize the distinction between user requests from the underlying true needs).
•Documentation of business processes and workflow (‘as is’ and ‘to be’) using swim lane diagrams.
•Identify customers key success criteria and ensure they are tracked and measured within the solution.
•Maintain a thorough understanding of the Sapio Sciences product portfolio and how it is configured.
•Effectively provide end user training on customized solution to show how the implementation met customer's goal.
•Be able to perform configurations of the workflow/experiment in the Sapio Platform, and/or in some cases create wireframe mockups of the workflow/experiment.
•Effectively document, communicate (oral and written) and explain technical material.
•Perform root cause analysis, uncover critical business requirements, and facilitate solution delivery.
•Expected to function independently and produce results that meet standards of quality, timeliness, and acceptability with minimal supervision.
•Liaise with the product team to ensure new customer-driven feature requirements are captured.
•Become our customer’s trusted technical partner; regularly review their deployment to ensure successful leverage of our full product and service portfolio.
•Work closely with the Sapio Sciences US team to establish scalable processes and working methods.
•Meticulously manage all BA-related deployment services documentation.
•As needed, assist in testing sprint deliverables to ensure they meet requirements.
Required Skills & Experience
To perform this job successfully, an individual must be able to satisfy each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•5+ years of Life Sciences experience working within a Lab (preferably introducing new IT solutions).
•A BS/BA degree or equivalent in Life Science (e.g. molecular biology, chemistry).
•Qualified in lean Six Sigma.
•Working knowledge and experience with JIRA and Confluence.
Required Skills & Abilities:
•Previous experience with LIMS or ELN software.
•Substantial experience of effectively managing external stakeholders including strong communication skills and ability to build working relationships at all levels.
•Experience leading external client workshops, documenting business needs and outcomes.
•Proven organizational skills, with the ability to deliver agreed workload within deadlines while maintaining a high degree of accuracy and attention to detail.
•Strong analytical, problem solving, interviewing, data analysis and fact-finding skills.
•Excellent listening and presentation skills.
•Ability to travel ~30% of the time.
•Demonstrated success working responsibly and effectively from a home office.
•Effective time management, and prioritization skills.
•Excellent computer skills (Excel, PowerPoint, Word, CRM Programs).
Required Skills & Abilities
What We Offer
At Sapio Sciences, we recognise that our people are our greatest strength. That’s why we’re proud to offer:
Sapio Sciences is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our People
At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values—what we proudly call The Sapio Seven, aka
These values shape how we work, how we grow, and how we deliver impact for our clients every day.
Reasonable Adjustments
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application, interview & assessment process, please let us know. We will work with you to support your needs in confidence.
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