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Collections Support Processor with Spanish and English

Role overview

Qualifications

  • Fluent English and Spanish (minimum C1 level)
  • Diligence, proactiveness, and attention to details
  • Motivation and eagerness to pick up challenges
  • Great communication skills

Responsibilities

  • Proactively perform timely cash collection (via phone and emails)
  • Investigate and review credit risks and evaluate customers and suppliers credit history
  • Prepare and perform follow-ups of letters of collection
  • Manage escalations and lead negotiations with critical customers

Key facts

Other skills

  • Collections
  • Negotiation
  • Proactivity
  • Detail Oriented
  • Communication

About the company

Accenture logo

Accenture

Business Consulting & Services

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

Company details

Company typeLarge
IndustryBusiness Consulting & Services
Company size10001

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Job description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

At Accenture Operations we provide business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

Visit us at www.accenture.com.

THE WORK:

  • Proactively perform timely cash collection (via phone and emails) and demonstrate continuous learning of company policies.
  • Ensure constant progress in financial operations by investigating and reviewing credit risks, evaluating customers and suppliers credit history, preparing and performing follow-ups of letters of collection
  • Embrace opportunities while handling day-to-day activities and refer the most delicate matters to the superior
  • Become a proactive learner and achiever by managing escalations and leading negotiations with critical customers

Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU?

  • Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
  • Access continuous learning opportunities.
  • Work on projects for international clients, expanding your skills set.

HERE’S WHAT YOU’LL NEED:

  • Availability to work in a hybrid mode in Warsaw office
  • Fluent English and Spanish (minimum C1 level)
  • Diligence, proactiveness, and attention to details
  • Motivation and eagerness to pick up challenges
  • Great communication skills
  • Experience in collections / accounts receivable team will be an asset

.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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