Scheduled Hours
40
Position Summary
Position supports all clinical practice sites with a variety of billing and pre-arrival duties to include accurate and timely processing of billing charges, completing a thorough review and follow-up of billing and collections, insurance verifications, insurance authorizations, and validation of referral record accuracy. Enters demographic and insurance/referral information into necessary portions of the patient electronic medical record. Performs specialized duties with minimal supervision. Electronic faxing of required information for preparation of patient visits.
This is a remote position that may require periodic travel to on-site locations for trainings and collaborative meetings.
Job Description
Primary Duties & Responsibilities:
- Verifies accuracy and completeness of daily billing charges, monitors and finalizes outstanding issues held up in financial work queue, contacts necessary insurance companies and patients for benefit verification and pre-certification of therapy procedures. Performs and assists with billing and pre-arrival duties to include input, tracking, and verification of accurate and completed physical therapy transactions.
- Responds to questions and requests from insurance companies and other entities as required. Obtains insurance information from patients and reviews medical record for accuracy. Supplies documentation required during pre-certification process to insurance companies.
- Maintains open communication with providers and referring physicians. Documents and notifies necessary parties of pre-certification when received. Review, follow-up, and reconciliation of pre-arrival, billing, patient, and financial work queues as required. Answers billing and insurance questions.
- Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross training programs according to established standards. Attends staff meetings, clinic meetings, and training sessions as they relate to the position.
- Complies with OSHA, State and Federal regulatory sources/standards.
- Participates in quality improvement activities to ensure appropriate clinical outcomes.
- Serves as support to all clinical staff during peak times, vacations, and illnesses.
- Other duties as assigned to include, but not limited to, filing, faxing, copying, and correspondence.
Working Conditions:
Job Location/Working Conditions:
- Normal office environment.
Physical Effort:
- Typically sitting at a desk or table.
Equipment:
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Preferred Qualifications:
- Proficient in Microsoft Office Suite.
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Accounts Receivable (AR), Claims Resolution, Collections Strategies, Computer Literacy, Confidential Data Handling, Critical Thinking, Detail-Oriented, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Interpersonal Communication, Managed Care, Medical Billing and Coding, Medical Terminology, Medicare Plans, Microsoft Office, Multitasking, Office Equipment, Organizing, Teamwork, Telephone Communications, Third Party Payers, Working Independently
Grade
C06-H
Salary Range
$17.89 - $26.35 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
