Document Control Specialist - Argentina

Join the team leading the next evolution of virtual care. 

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

The Document Control Specialist is responsible for ensuring documents are entered, released and maintained in the PLM correctly; data is accurate and in the appropriate place for internal and external usage. The role requires managing multiple projects simultaneously, applying critical thinking to resolve challenges where solutions may not be immediately evident, and taking a solution-oriented approach that balances practical business needs with compliance and governance. Strong English reading and writing skills are essential, as the position involves interpreting complex business scenarios and technical documentation.

Essential Duties and Responsibilities

• Process Change Orders (COs) using the PLM in a timely manner with high level of accuracy in compliance with company procedures.
• Collaborate with Change Order initiators to ensure accuracy of the change orders.
• Ensure accurate CO entry, approval assignment, and revision control per company procedures.
• Route marketing materials through the appropriate review and approval workflows and ensure the correct approved marketing revisions are released and maintained in the PLM system.
• Work daily with Marketing stakeholders, reviewers, and cross-functional partners to support timely routing, review, approval, and release of marketing-related documentation.
• Assists with efforts to enhance the regulatory compliance and business efficiency of the Document Control processes.
• Provide guidance about the company processes and procedures to internal customers and department personnel, regarding document format, content, use, control, and the Document Control system.
• Maintains inspection readiness of the Document Control process at all times.
• Apply working knowledge of ISO 13485, FDA Quality System requirements, and related regulations and standards to support compliant document control practices.

Supervisory Responsibilities

No

Qualifications Expected for Position

• 2-4 years of experience in related field.
• Proactive individual with ability to communicate and work well with others.
• Demonstrates strong attention to detail; monitors own work to ensure quality.
• Listens and gets clarification; responds well to questions; understands nuances related to documentation, and customer matters.
• Proven ability to manage multiple projects in a high-volume environment
• Strong English reading and writing skills; able to interpret complex business and technical documentation. 

Qualifications preferred

• Exposure to medical device and/or regulated industry marketing approval process

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. 

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.  

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.   

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.