Role overview

Qualifications

Fluency in English both written and spoken
4+ years of working experience related to product analysis and strategy
Experience teaching technical concepts and public speaking
Positive character, trusted by students

Responsibilities

Provide technical support for students daily over an online community forum
Answer questions around course content over the forum
Participate in organizing community activities
Encourage engagement through discussions and technical activities

Key facts

Remote from: Minnesota (USA)
Full time
Mid-level (2-5 years)
Product Manager (Tech)
English

Hard skills

Product Analysis A/B Testing Data-Driven Decision Making System Optimization Sales Funnel Cohort Studies Customer Acquisition Management Product Monetization Market Pricing Persona Development User Journey Mapping Channel Management Technology Education

Other skills

Public Speaking
Communication
Physical Flexibility
Engagement Skills

About the company

Udacity

E-learning

With over a decade of experience creating digital talent at scale, Udacity’s comprehensive solutions address the global talent shortages impacting growth, productivity, and innovation. Our exceptional curriculum, personalized mentor support, and measurable outcomes create expertise with a focus on the in-demand competencies that ensure workplace relevance. Udacity is now part of Accenture.

Company details

Company typeSME

IndustryE-learning

Company size201 - 500

Links

Website LinkedIn See all jobs

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Job description

About Us

Udacity is now an Accenture company, and exciting things are happening! 🚀 We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.

Position Overview:
Accelerator mentor are industry professionals who provide world-class technical support to our learners in their Nanodegree journey. All our session leads are handpicked through a rigorous selection process so that we can truly be #studentfirst.

As a mentor, you will be meeting virtually on a weekly basis with your students for 1:1 sessions, activities and deep dive sessions.

Required skills/qualifications:

Fluency in English both written and spoken
4+ years of working experience related to the below skillsets.
Technical competence: Product Analysis & Growth Loops, Growth strategy and experimentation, product strategy, A/B testing, funnel and cohort analysis, customer acquisition and retention, LTV and churn optimization, monetization strategy and pricing, user and buyer persona development, UX optimization and journey mapping, channel strategy, and data-driven decision-making.
Graduate from a Udacity Nanodegree Program is a added plus
Experience teaching technical concepts and public speaking
Experience organizing technical talks, or webinars
Positive character, trusted by the students, creating emotional ties in the group
Existing tech network and experience in technical conversations & discussions
Flexibility at their current job to take this challenge part-time as an external contractor

Responsibilities:

Provide technical support for students daily over an online community forum
Answer questions around course content over the forum and facilitate content for students who get stuck in learning
Participate in organizing community activities in coordination with the forum’s admin to ensure a fun and engaging learning environment and to help in improving students’ progress (such as online webinars, technical quizzes, technical challenges..etc)
Share interesting extracurricular information over its dedicated categories, such as content-related news articles and useful resources to enrich the personal and professional aspects of the community
Attend regular online meetings/ office hours with Udacity representatives through zoom, the online forum, or other medians if needed.
Be responsive over close groups and discussions with Udacity representatives
Encourage engagement through discussions, webinars, and technical activities.
Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed.

Why should you apply?

Earn additional income working from the comfort of your own home
Contribute to a vibrant, international student community
Stay updated with the latest in cutting-edge technologies
- #LI-DNI

Compensation at Udacity, an Accenture company, varies depending on a wide array of factors, which may include but are not limited to location, role, skill set, and level of experience. As required by local law, Udacity, an Accenture company, will provide a reasonable range of compensation.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

 Accenture Equal Opportunity Statement

Udacity, an Accenture company, is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities, and is committed to providing veteran employment opportunities to our service men and women.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

Udacity's Values

Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist

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