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Case Manager

Role overview

Qualifications

  • Bachelor's degree in a related field (e.g., nursing, social work, psychology)
  • Certified Case Manager (CCM) is required within 2 years of employment
  • Previous experience in care/case disease management or a related healthcare role
  • Strong assessment and care planning skills

Responsibilities

  • Conduct thorough assessments of client needs and develop individualized care plans
  • Coordinate and facilitate access to appropriate healthcare services and resources
  • Collaborate with healthcare providers, insurance companies, and other stakeholders to ensure seamless care coordination
  • Monitor client progress and adjust care plans as needed

Key facts

Other skills

  • Communication
  • Social Skills
  • Teamwork
  • Problem Solving
  • Compassion
  • Empathy

About the company

MVP Health Care logo

MVP Health Care

MVP Health Care is a nationally-recognized, regional not-for-profit health plan committed to having a positive impact on health and wellness of everyone we serve. With MVP, you are assured of quality health care and peace of mind—from a name you know and trust. We care for more than 700,000 members across New York and Vermont, creating healthier communities and continuing our 30-year legacy of quality and integrity.For more information, visit mvphealthcare.com.

Company details

Company size1001 - 5000

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Job description

Join Us in Shaping the Future of Health Care

At MVP Health Care, we’re on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference—every interaction, every day. We’ve been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.

What’s in it for you:

  • Growth opportunities to uplevel your career

  • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team

  • Competitive compensation and comprehensive benefits focused on well-being

  • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.

About the Opportunity

As a Case Management Case Manager at Corporate, you will play a crucial role in our Health Management department. You will be responsible for providing comprehensive case management services to our clients. This includes assessing client needs, developing care plans, coordinating services, and monitoring progress. You will work closely with a team of healthcare professionals to ensure the best possible outcomes for our clients.

Qualifications you’ll bring:

  • Bachelor's degree in a related field (e.g., nursing, social work, psychology). Certified Case Manager (CCM) is required within 2 years of employment.
  • Previous experience in care/case & disease management or a related healthcare role.
  • Strong assessment and care planning skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Proficiency in using computer systems and software for documentation and communication.
  • Knowledge of healthcare systems, insurance processes, and community resources.
  • Ability to prioritize and manage multiple cases simultaneously.
  • Strong problem-solving and critical-thinking abilities.
  • Compassionate and empathetic approach to client care.

Your key responsibilities:

  • Conduct thorough assessments of client needs and develop individualized care plans.
  • Coordinate and facilitate access to appropriate healthcare services and resources.
  • Collaborate with healthcare providers, insurance companies, and other stakeholders to ensure seamless care coordination.
  • Monitor client progress and adjust care plans as needed.
  • Provide education and support to clients and their families to promote self management and empowerment.
  • Maintain accurate and up-to-date documentation of client interactions and interventions.
  • Participate in case conferences and team meetings to discuss client progress and develop strategies for improvement.
  • Stay current with industry trends and best practices in case management.

Where you’ll be: 

Location: Virtual within NYS

Pay Transparency


MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

We do not request current or historical salary information from candidates. 

$69,383.00-$92,279.00

MVP's Inclusion Statement


At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
 
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
 

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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