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CTMS Application Analyst

Role overview

Qualifications

  • Bachelor's Degree required; experience can be considered in lieu of a degree
  • Related IT experience, ideally in a healthcare IT environment required
  • Experience in the development, support, or operation of software applications, preferably in a healthcare setting
  • Ability to document workflows and business processes

Responsibilities

  • Participates in the design, configuration, testing, implementation, maintenance, and support of research applications and related systems
  • Collaborates with stakeholders to understand business needs and translate requirements into system solutions
  • Provides end-user training, troubleshooting, and ongoing operational support
  • Ensures applications effectively support research operations

Key facts

Other skills

  • Problem Solving
  • Communication
  • Social Skills

About the company

Brigham and Women's Hospital logo

Brigham and Women's Hospital

Boston's Brigham and Women's Hospital (BWH) is an international leader in virtually every area of medicine and has been the site of pioneering breakthroughs that have improved lives around the world. A major teaching hospital of Harvard Medical School, BWH has a legacy of excellence that continues to grow. With two outstanding hospitals, over 150 outpatient practices, and over 1,200 physicians, we serve patients from New England, throughout the United States, and from 120 countries around the world. The BWH name is a reflection of our history. In 1980 three of Boston’s oldest and most prestigious Harvard Medical School teaching hospitals - the Peter Bent Brigham Hospital, the Robert Breck Brigham Hospital, and the Boston Hospital for Women – merged to form Brigham and Women’s Hospital. As a national leader in improving health care quality and safety, we have helped to develop some of the industry’s best practices including computerized physician order entry (CPOE) to prevent medication errors. The CPOE is now a nationally-accepted safety practice. The BWH Biomedical Research Institute (BRI) is one of the most powerful biomedical research institutes in the world and the second largest recipient of National Institutes of Health (NIH) funding among independent hospitals in the United States. BWH has long had great success in research as measured by the number of important discoveries made, the size and scope of its research portfolio and the volume of publications annually. BWH is a training ground for physicians, nurses, and allied health professionals. We have 1,100 trainees in over 140 of the most sought after training programs in the world, and also host Harvard Medical School students in rotations throughout our programs. As our global health services expand, our clinical trainees have rich opportunities to contribute and learn in challenging environments around the world. Brigham and Women's Hospital is an EEO, AA, VEVRAA Employer.

Company details

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Job description

Site: Mass General Brigham Incorporated


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 

Job Summary

Participates in the design, configuration, testing, implementation, maintenance, and support of research applications and related systems (including OnCore, Advarra, and Mural Link). Collaborates with stakeholders to understand business needs, translate requirements into system solutions, and ensure applications effectively support research operations. Provides end-user training, troubleshooting, and ongoing operational support to promote successful system adoption and performance.


 

Qualifications

Education

  • Bachelor's Degree required; experience can be considered in lieu of a degree


Experience

  • Related IT experience, ideally in a healthcare IT environment required


Knowledge, Skills, and Abilities

  • Experience in the development, support, or operation of software applications, preferably in a healthcare setting.
  • Ability to document workflows and business processes.
  • Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
  • Problem-solving skills.
  • Knowledge of Microsoft Office 365 and other popular office productivity solutions.
  • If you are utilizing Epic, you must be able to obtain the required certifications as outlined in the program requirements.


 

Additional Job Details (if applicable)

Working Conditions

  • This is a remote role that can be done from most US states
  • This is a full-time position with a Monday through Friday schedule during standard Eastern Time business hours to support end users.


 

Remote Type

Remote


 

Work Location

399 Revolution Drive


 

Scheduled Weekly Hours

40


 

Employee Type

Regular


 

Work Shift

Day (United States of America)



 

Pay Range

$62,836.80 - $89,762.40/Annual


 

Grade

5


 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


 

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Marcus Rivera

Chief Revenue Officer

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