Role overview

Qualifications

2-5 years of Pharmacy or Inside Sales experience, ophthalmic market preferred.
Experience with execution of targeted business plans around priorities and goals.
Strong written, verbal and presentation communication skills.
Bachelor’s Degree

Responsibilities

Build relationships and manage accounts for assigned customers.
Initiate proactive outbound calls to new and established customers to grow sales revenue.
Develop and establish relationships with key physicians within the ophthalmic market.
Generate and analyze reports to identify established customer trends.

Key facts

Remote from: United States
Full time
Mid-level (2-5 years)
SDR - (Inside) Sales Development Representative
English

Hard skills

Pharmaceutical Sales Account Management Inside Sales Data Management Microsoft Dynamics CRM Business Planning Presentation Training

Other skills

Relationship Building
Communication
Critical Thinking
Problem Solving
Time Management

About the company

Harrow

Harrow (NASDAQ: HROW) is a growing leader in the ophthalmic healthcare market. Our mission as a growing leader in the ophthalmic healthcare market is driven by two core values: (1) unyielding dedication to innovation and (2) a mission of providing affordable and accessible medications. We pride ourselves on closely listening to the needs of providers and their patients, so we can do everything in our power to address them with high-quality products and services. In addition, our mission is producing amazing financial results, making Harrow one of the fastest-growing ophthalmic pharmaceutical companies in the United States.

Company details

Company size201 - 500

Links

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Job description

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

An expanding Retina Portfolio including IHEEZO^®, TRIESENCE^®, BYOOVIZ^TM, and OPUVIZ^TM
A broad Dry Eye Disease product line, led by VEVYE^® and bolstered by well-known adjacent ocular surface disease products such as FLAREX^® and FRESHKOTE^®
A peri-operative Surgical product line, led by TRIESENCE^®, and BYQLOVI^TM
A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO^®, NATACYN^®, and VERKAZIA^®
A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

Job Summary

The Pharmacy Sales Representative is responsible for building relationships and managing accounts for their assigned customers within their geographic territory, which includes placing proactive outbound calls, emails, and virtual meetings to established customers and potential prospects. This is an inside sale, remote position that will cover an assigned geography to attract, grow, and maintain customer base. This includes following up on customer leads who have shown an interest in the ImprimisRx® portfolio. The Pharmacy Sales Representative will promote targeted programs to develop new business as well as expand and retain existing business resulting in increased profitable revenues. The person in this role will have a proven track record of success selling to multiple levels of contacts in the Physician Office, Ambulatory Surgery Center, and Hospital environments.

Core Responsibilities

Work closely with the field sales team, new and existing customers
Initiate proactive outbound calls to new and established customers to grow sales revenue
Work in assigned geographic territory, as necessary
Develop and establish relationships with key physicians within the ophthalmic market
Utilize multiple forms of communication with new prospects and existing customers including email, phone, virtual meetings and in person visits on occasion
Conduct research and planning to set goals for the prospects and to anticipate customer needs
Identify new prospects and educate them on the ophthalmic portfolios
Work to progress and convert open opportunities within their assigned customer territory base
Generate and analyze reports to identify established customer trends
Access order and inventory information to assist customers with availability
Set-up and conduct virtual meetings with prospects and existing customer base to convert new business
Utilize resources to enhance productivity and provide optimal customer satisfaction.
Participate in providing detailed and accurate sales forecasting
Actively participate as a key member of the Commercial team to drive success
Enter and maintain integrity of data in company’s CRM
Proficient in excel, computer navigation, data management, and system reporting
Create and update Product Supply Agreements as needed to attract and maintain customer relationship

Qualifications & Requirements

2-5 years of Pharmacy or Inside Sales experience, ophthalmic market preferred.
Experience with execution of targeted business plans around priorities and goals.
Team player with a positive, can-do attitude.
Strong written, verbal and presentation communication skills.
Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards.
Ability to manage multiple projects simultaneously, adjusting priorities as needed.
Proficient in the use of CRMs and Microsoft Office software products.
Ability to travel up to 5% of the time, including overnight stays.
Bachelor’s Degree

Position Type

Remote

Travel

Up to 5%