Campaign Ops Manager

About billups

We don’t trade in hype. At billups, we’re reimagining how brands show up in the real world, literally. Powered by patented technology, proprietary AI, and a global team of 400+, we’re reinventing Out-of-Home (OOH) media to help brands connect with people in physical spaces, with more precision, intelligence, and impact than ever before. We move fast, think boldly, and collaborate deeply. Fiercely independent, with a presence in 20+ countries, we back smart ideas with data, technology, and trust. Growth is on the table, professionally and personally. We invest in talent and celebrate our people, plain and simple. Curious? Let’s talk.

billups believes that each member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. Therefore, this job description is designed to outline primary duties, qualifications and job scope, but not limit the employee nor the organization to just the work identified. It is our expectation that each team member will offer his/her services wherever and whenever necessary to ensure the success of our endeavors and to pursue individual career growth.

Who you are

The Campaign Operations Team undertakes specialist responsibilities in driving billups’ business forward, developing and nurturing client and partner relationships. As part of our Client Services function, the Campaign Ops Manager - role collaborates closely with reports, peers, Account Director(s) and Senior Account Director(s) in:

• Managing key clients and line reports.

• Advocacy and implementation of billups’ regional mission/vision/purpose, strategies, platform and services, across your clients.

• Client and partner delivery, by being a point of daily servicing contact, managing requests and expectations proactively, and ensuring our strategic and executional delivery against KPIs exceeds expectations.

• Helping your Account Director(s) and Senior Account Director(s) identify ways of delivering organic and diversified revenue growth; converting these.

• Managing supplier relationships on a daily basis, regarding the development and execution of industry-leading OOH planning.

• Collaborating with the Investment Team regarding trade deal alignment and optimization across markets and vendors.
  

What you'll do

• Responsibility for the day-to-day management of key clients, effectively servicing them and proactively contributing to growing client and agency business.

• Managing billups’ delivery in responding to your clients’ servicing needs, including all creative, technical and production requirements.

• Managing billups’ delivery in ensuring the smooth booking of media campaigns for your clients.

• Managing billups’ delivery in ensuring the timely activation of media campaigns for your clients - ensuring campaign start dates are tracked and that everything is ready to go live on time; ensuring liaison with relevant vendors for management of artwork delivery and approval processes.

• Managing campaign reporting for your clients - overseeing access to ‘Proof of Posting (POP)’ and Campaign Attribution, ensuring this is received by clients and / or their agencies in a timely fashion.

What you'll bring

• 3-5 years' required media experience.

• A strong knowledge of the OOH media landscape, production or creative industry demonstrating a knowledgeable opinion on client and supplier news and activity.

• Proven experience of successfully managing line reports. Delivering the highest standards of client service levels.

• A commercial mindset with the confidence to apply this within your work and elicit similar in your line reports.

• Some experience prospecting, researching and data mining for business leads and opportunities.

• Wide experience at negotiating time and budget in order to execute campaigns to a high standard when navigating project challenges.

Salary Details

The pay range and total target compensation package is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other billups employees. billups is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.

Total Rewards

billups’ pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Well-being programs including medical, dental and vision benefits (varies by market).

• Generous 401(k) match program (USA) and pension schemes (global markets).

• Annual bonus plans.

• Equity grants (specific titles are eligible).

• Generous holiday and paid time off.

• Learning & Development offerings.

• Paid maternity leave and paternity leave (varies by country).