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PART-TIME PAYROLL SPECIALIST (REMOTE- CHARLOTTE, NC)

Role overview

Qualifications

  • Ability to work remotely within the Charlotte, NC area
  • Knowledgeable support for payroll applications (including SAP, MySTAFF, MyRequests)
  • Experience in creating work orders and capturing structured data
  • Strong customer service skills

Responsibilities

  • Create work orders and accurately capture structured data
  • Identify inefficiencies in existing processes and document current procedures
  • Provide support during high call volume times and resolve issues presented by field managers
  • Make recommendations for process changes and provide training for the team

Key facts

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Teamwork
  • Time Management

About the company

Compass Group logo

Compass Group

Food & Beverages

Compass Group PLC is a world leading food and support services company, which serves meals to millions of people in c.35 countries and employs and engages more than 550,000 people globally. The Company specialises in providing food and a range of support services across the core sectors of Business & Industry, Healthcare & Senior Living, Education, Sports & Leisure and Defence, Offshore & Remote, with an established brand portfolio.

Company details

Company typeXLarge
IndustryFood & Beverages
Company size10001

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Job description

 

Salary:  $20/hr-$22/hr

 

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary:

Note: Candidates for this role must be able to work remotely within the Charlotte, NC area. This is a part time role, Mon-Fri from 8am-1pm EST, 

Salary: $22/hr, 25 hours per week. 

The Payroll Specialist will fulfill the following duties:

  • Create work orders, utilizing the most appropriate CTI while accurately and thoroughly capturing structured data for each issue to provide audit trails and statistical analysis.
  • Ability to identify inefficiencies to the existing processes within Operations and document current processes.
  • Ability to understand questions/issues presented by the field managers to take full ownership of the resolution.
  • Provide support to answer incoming calls during high call volume times, according to established procedures and performance standards.
  • Make recommendations of process changes; provide documentation and testing to implement process changes and provide training for the team.
  • Provide knowledgeable support for all payroll applications (including SAP, MySTAFF, MyRequests and other applications) and based on interactions within those applications, make recommendations for future improvements/enhancements.
  • Process and respond to emails according to standard procedures.
  • Process off cycle checks according to standard procedures.
  • Complete necessary corrections listed on internal data audits.
  • Provide customer service leadership on projects involving multiple teams within the department.
  • Recognize issues or trending work orders; raise questions about the impact to others and or other applications while providing some troubleshooting and resolutions suggestions.
  • Perform other team-specific tasks as assigned.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

 

Compass Corporate maintains a drug-free workplace.

 

Applications are accepted on an ongoing basis.

 

Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Req ID:  1541343

Compass Corporate 

Alexis Ditaway 

[[req_classification]] 

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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