Email & SMS Campaign Specialist (Klaviyo | Shopify | Remote)

Who we are

We are a retention-first marketing agency supporting fast-growing e-commerce brands. We pride ourselves on tight operations, fast turnaround times, and clear communication. Our team operates with structure and discipline, while staying flexible and collaborative. Campaign Coordinators play a central role in making the whole system move.

This role blends coordination, communication, and hands-on execution across modern lifecycle platforms.

About the Role

We’re hiring a full-time Campaign Coordinator who can manage campaign timelines, communicate clearly with strategists and project managers, and also build and QA email/SMS campaigns directly. You’ll keep projects moving, ensure all deliverables stay on track, and handle the end-to-end setup of assets inside modern email and SMS programs.

If you’re organized, proactive, detail-focused, and able to move fast without sacrificing accuracy, this role is built for you.

You must be available during US hours, specifically 9am–5pm in CST, MST, or PST. A skills test will be required.

Core Tasks

• Manage campaign timelines and ensure deliverables move smoothly from creative to implementation
• Strong Shopify & Klaviyo (overall Direct-to-Consumer) experience.
• Update Asana tasks throughout the build process
• Communicate proactively with strategists, PMs, and creatives
• Ensure all assets, briefs, and calendars stay organized and up to date Join client calls to provide status updates or take notes
• Flag roadblocks early and surface issues before they become delays
• Build email and SMS campaigns inside modern lifecycle platforms
• Set up segmentation, tagging, UTMs, and filtering logic
• Schedule campaigns and flows according to the marketing calendar
• Troubleshoot basic to intermediate technical issues (events, profile inconsistencies, dynamic content)
• Conduct full QA across emails and SMS (links, rendering, device checks, dynamic content, formatting, scheduling)
• Follow structured SOPs with precision and consistency

Must- Haves

• 1 to 3 years of experience coordinating digital marketing campaigns or working inside modern email/SMS platforms
• Strong English communication skills (spoken and written)
• Extremely organized, dependable, and proactive in communication
• Fast-moving executor who maintains accuracy under speed
• Comfortable with process-heavy, detail-driven work
• Confident in managing timelines and juggling multiple campaigns at once
• Able to handle basic-to-intermediate troubleshooting
• Comfortable using Asana and Slack in a structured operational environment
• Eager to grow in both coordination and lifecycle execution

Why Join

• Fully remote
• Be part of one of the most organized retention teams in the industry
• Clear operational structure that helps you thrive and move quickly
• Exposure to advanced lifecycle strategy and cutting-edge retention workflows