Overview:
WHO WE ARE:
Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.
Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.
When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.
WHAT WE’RE ABOUT:
We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.
Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.
ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:
For remote positions, all candidates must complete a video screen with our corporate recruiting team.
Responsibilities:
POSITION SUMMARY:
We are currently hiring a Technician 5 to support our global software client onsite in Vancouver, WA. This role is technical in nature and the ideal candidate would benefit from experience in an ever-evolving R&D team culture. This is a long-term position, offering day shift normal working hours, with a Monday through Friday work week. You also must reside locally to the client-site in Vancouver, Washington, and must already be eligible for employment in the US without visa sponsorship.
WHAT YOU WILL BE DOING:
- Maintains and troubleshoots equipment/systems requiring electro-mechanical experience and safety certifications.
- Familiar with all the activities of Techs 1-4. May train and/or lead new techs.
- Using soldering tools, hand tools, power tools, (ie. screw drivers, drills, hand crimpers) to fix/repair electronic components and hardware of printers.
- Reads/interprets mechanical drawings, schematics, printouts, specifications, and test procedures.
- Performs testing tasks requiring strong analytical skills, interpretation of test cases and scripts, planning & scheduling of technical activities.
- Performs ad hoc/exploratory testing and defect characterization, writes clear and concise defect reports, and performs or directs test case maintenance.
- Ensures that all test activities are properly executed and reported & may suggest test directions.
- Performs tests to determine the functionality of mechanical or computer equipment.
- Ensure instruments are calibrated and verified on a regular basis.
- Participates with engineers in the testing, debugging, and troubleshooting of new and existing equipment and products.
- Creates new test programs/procedures as needed for new technologies.
- Applies knowledge and technical experience to moderately complex projects that require independent judgment to resolve problems.
- Performs tests on printers to determine the functionality of mechanical equipment.
- Has a strong understanding of all major aspects of computer HW and FW/SW & knowledge of multiple platforms.
- Works on complex assignments with minimal supervision, requiring significant judgment, initiative, and technical/specialized knowledge to resolve problems and/or recommend solutions.
- Run test scripts via PC according to specific guidelines and procedures.
- Observe printer behavior and compare test results with predetermined parameters.
- Collect and accurately report test data using predetermined spreadsheets and applicable databases.
- Maintain accurate logs, records, metrics, and follows procedures.
- Must be able to work in different enclosed climate environments including hot/humid, cold/wet, etc. Examples include 59F/10% RH and 104F/80% RH. (Operators may spend up to 10 minutes in the hot/humid environment).
- Remove and install printer consumables such as toner cartridges and paper.
- Flexibility to support other labs and projects, as requested.
- Perform other duties as assigned.
Qualifications:
MINIMUM QUALIFICATIONS:
- Strong written, verbal, and interpersonal communication skills required with the ability to effectively communicate with varied levels of employees.
- Ability to work independently and with a team.
- Be physically able to lift, push, or pull up to 50 pounds.
- Be physically able to sit or stand for extended periods, climb step stools, bend, kneel and stoop frequently.
- Be willing to perform repetitive, sometimes sedentary work.
- Strong attention to detail with ability to follow detailed directions.
- At minimum, intermediate user knowledge and experience with PC's including Microsoft Office products like Word, Excel, and Access with comfortability navigating and viewing web pages.
- Some CAD skills preferred.
- Some Basic coding skills preferred.
- 1-3 years of electronics repair experience and use of soldering tools required.
- 2-year STEM (Science, Technology, Engineering & Math) or Technical/college diploma, with continued education for a BS is highly desirable. On-the-job work experience and job skills training in lieu of a 2-year college diploma is acceptable. Minimum educational level expectation is a high school diploma or has passed GED (General Educational Development) examinations with some college level education.
- Minimum 6+ years’ work experience at a technician 2 level in a product development test environment preferred. 6+years' work experience requirement can be waived/reduced depending on education qualifications, skillset, industry standard certifications or other related industry work experience
WHAT WE HAVE TO OFFER:
Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.
- A competitive pay range of $22-$24/hr. (depending on experience).
- 15 days per year of Paid Time Off (PTO).
- 8 paid holidays + 1 personal floating holiday
- 401(k) retirement plan with company match.
- Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.
- Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.
Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.
