AI Digital
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The People Coordinator will support People Partners with project-related initiatives and day-to-day operational tasks, contributing to the overall effectiveness and success of the People & Culture team. The role will play an important part in enhancing the employee lifecycle by supporting various People processes and ensuring a smooth employee experience.
We are looking for someone who is highly organized, structured and detail-oriented, with a proactive approach to supporting the team and improving processes.
Responsibilities:
Supporting People Partners with operational and project work.
Handling daily employee support through the support desk / ticketing system (Asana), ensuring every single employee receives the support they need regarding daily inquiries and issues (while monitoring SLA and KPI metrics to ensure response speed and quality).
Assisting with employee lifecycle tasks, including pre-onboarding, onboarding support, engagement surveys and offboarding coordination.
Supporting and improving internal operational processes.
Managing relevant people operations tasks such as benefits and related coordinator work.
Maintain and regularly update the internal knowledge base, ensuring company information, onboarding materials, policies, and employee FAQs are accurate and up to date.
Contribute to cross-functional initiatives aligned with broader People & Culture goals.
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