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Student Relations Technician

Role overview

Qualifications

  • Experience with student records management
  • Knowledge of compliance issues related to education
  • Strong customer service skills
  • Attention to detail

Responsibilities

  • Create and maintain files related to student records
  • Communicate with students and parents regarding student information
  • Schedule orientation for incoming students
  • Track and audit compliance with educational mandates

Key facts

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Detail Oriented

About the company

Lifelong Learning Administration Corporation logo

Lifelong Learning Administration Corporation

Non-profit Organization - Charity

Lifelong Learning is revolutionizing the way school back offices work. While our partners are improving educational outcomes, we work behind the scenes and save them thousands of hours and millions of dollars. Clients are able to concentrate on educating students in innovative and engaging ways; we handle everything else. ---- Lifelong Learning is revolutionizing the way school back offices work. While our partners are improving educational outcomes, we work behind the scenes and save them thousands of hours and millions of dollars. Clients are able to concentrate on educating students in innovative and engaging ways; we handle everything else. ----- Lifelong Learning offers a comprehensive suite of services so that educators can focus on students. We serve schools across the country with our unique blend of support and expertise. The schools we serve are able to completely focus on students while we focus on the back office services they need in order to operate, grow and deliver high quality education. Our executive team are experts in business, education, and corporate leadership. With more than 50 years combined experience in nonprofit education, we have built powerful and innovative tools to ensure that our clients can operate their schools effectively and efficiently.

Company details

Company typeScaleup
IndustryNon-profit Organization - Charity
Company size201 - 500

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Job description

Full-Time, Monday - Friday; 8 a.m. - 4:30 p.m.

This position offers a hybrid work arrangement, with in-person responsibilities determined according to program and school needs.

What We Do

Providing a safe, flexible and supportive educational experience for students is what we do best. Founded and led by educators, Elev8 Online Schools fosters student success in fully virtual, tuition-free public schools across California. Serving students in grades 6-12, our schools are accredited, NCAA eligible and offer a high-quality online education and valid California high school diplomas. Remember the person who made a difference in your life? Now it’s your turn.

Learn more about us at https://elev8schools.org/

 

How You Will Make an Impact

The Student Relations Technician Creates and maintains files related to the management of student records, data input, reconciliation, correspondence and public contact. Will communicate with students and/or parents in appropriate areas of student information, progress, or concerns. Performs a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates.

 

RESPONSIBILITIES/DUTIES: This list is illustrative only and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

Front Desk and Student Support:

  • Schedule orientation for incoming students
  • Comply with expulsion, ELL and special education, re-enrollment and reinstatement enrollment protocols
  • Ensure all required student enrollment paperwork is complete and correct
  • Accurately input student information into SIS including immunizations, enrollment dates, school track, and supervising teacher
  • Properly issue and track student work permits
  • Provide quality customer service
  • Answer all incoming telephone calls and handle them in the appropriate manner
  • File documents in student folders

 

Compliance:

  • ADA tracking and recording of work samples for accuracy
  • Audit student work samples as well as all documents that require mandatory compliance (Master Agreement, WSR, DLL, Synopsis, Report Cards, etc.)
  • Check report cards for completeness and accuracy before going to the registrar
  • File student homework away
  • Conduct Orientations for new students
  • Assist teachers with problem solving issues with compliance and PLS
  • Create and maintain compliance and ADA checklists
  • Verify and confirm ADA in SIS system with form and tracking number
  • Submit compliance error reports to management
  • Adherence to attendance policies
  • Administrative duties, responsibilities, and activities may be assigned or changed from time to time

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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