Logo for American Income Life: AO

Customer Support & Client Relations Specialist Remote Canada LC at AO Nation

Role overview

Qualifications

  • Strong communication and interpersonal skills
  • Professional, reliable, and customer-focused approach
  • Patience and attention to detail
  • Comfortable using computers and basic workplace technology

Responsibilities

  • Assist customers by phone, email, and text with questions and service needs
  • Provide knowledgeable, friendly support and guidance
  • Listen to customer needs and recommend appropriate solutions
  • Help resolve concerns while ensuring a positive customer experience

Key facts

Other skills

  • Customer Service
  • Sales
  • Hospitality
  • Communication
  • Social Skills
  • Detail Oriented
  • Patience
  • Teamwork

About the company

American Income Life: AO logo

American Income Life: AO

Insurance

AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division.

Company details

Company typeLarge
IndustryInsurance
Company size1001 - 5000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Customer Support & Client Relations Specialist

Bring Your Experience to a Role That Makes a Difference

Are you looking for an opportunity to return to the workforce, stay active professionally, or apply your years of experience in a new and rewarding role? We are seeking a Customer Support & Client Relations Specialist who enjoys helping people, building relationships, and providing exceptional service.

Your life and career experience are valuable. This position is ideal for someone who is dependable, professional, and enjoys meaningful conversations with customers while contributing to a positive team environment.

What You'll Do

  • Assist customers by phone, email, and text with questions and service needs.
  • Provide knowledgeable, friendly support and guidance.
  • Listen to customer needs and recommend appropriate solutions.
  • Help resolve concerns while ensuring a positive customer experience.
  • Maintain customer records and follow up on requests.
  • Work with a team to support customer satisfaction and business goals.

What We're Looking For

  • Strong communication and interpersonal skills.
  • A professional, reliable, and customer-focused approach.
  • Patience, attention to detail, and the ability to build rapport with others.
  • Comfortable using computers, email, and basic workplace technology.
  • Previous experience in customer service, administration, sales, retail, hospitality, or other people-focused roles is an asset.
  • A willingness to learn new systems and processes.

Why Join Our Team?

  • Comprehensive training and ongoing support provided.
  • Flexible scheduling options.
  • A welcoming workplace that values experience and professionalism.
  • Opportunities to continue developing skills and building a rewarding career.
  • Performance-based incentives and growth opportunities.

Eligibility Requirements

Applicants must:

  • Be legally authorized to work in Canada.
  • Currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador.

If you are ready to bring your experience, reliability, and people skills to a role where you can make a difference every day, we invite you to apply.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Client Service Specialist (Customer Care) Related jobs

Other jobs at American Income Life: AO

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.