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Member Governance Coordinator

Role overview

Qualifications

  • One to two years of work experience in administration support or relevant field
  • Strong attention to detail and accuracy while meeting strict deadlines
  • Excellent collaboration and facilitation skills
  • Proficiency with MS Office and database management technologies

Responsibilities

  • Build a service-oriented approach into communications and interactions with stakeholders
  • Support the scheduling, coordination, and maintenance of a centralized team calendar
  • Facilitate the delivery and tracking of member governance programs
  • Assist with all elections within the Member Network, including preparation of communications

Key facts

Other skills

  • Organizational Skills
  • Communication
  • Collaboration
  • Time Management
  • Detail Oriented
  • Social Skills
  • Problem Solving

About the company

Foresters Financial logo

Foresters Financial

Financial Services

Foresters Financial is redefining the life insurance and individual savings industry across the U.S., Canada and UK by enriching the lives, communities, and overall well-being of its members. Agents and members alike appreciate the turnkey-decisioned product offerings and end-to-end digitized processes that make it easy to get life insurance without traditional medical exams. State-of-the-art mobile tools help agents deliver tailored plans to prospective and current members. Dedicated to its members’ well-being, Foresters offers a suite of member benefits and is redefining the conventional life insurance model, bringing improved financial security and overall wellness to everyday North American families. Foresters recently merged with Canada Protection Plan to become a leading life insurance distributor in Canada. Foresters Financial is the trade name for The Independent Order of Foresters, the oldest non-denominational fraternal benefit society. For 23 straight years, The Independent Order of Foresters has received an β€œA” (Excellent) rating from A.M. Best.

Company details

Company typeLarge
IndustryFinancial Services
Company size1001 - 5000

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Job description

Career Opportunity

Role Title

Member Governance Coordinator

Purpose of role

The Member Governance Coordinator is responsible for administering governance-specific programs and tasks required to support the Member Governance Team and our network of volunteer leaders. This role is ideally suited for a highly organized individual who enjoys being part of a team while contributing to a cause that matters.

To be successful in this role, the individual must maintain a positive and professional attitude while delivering accurate and reliable results. They will be expected to meet tight timelines in dynamic conditions while maintaining poise and professionalism. They should possess excellent time management skills, the ability to juggle and prioritize competing tasks, and be extremely detail oriented. In addition, they should enjoy collaborating and interacting with others, which may include external teams and vendors.

The Governance Coordinator role requires a self-starter who is committed to success. This is a full-time remote role based in Toronto, Canada. The role requires some work in the evenings and weekends. As this role may include occasional international travel, a valid passport is required.

Job Description

Key Responsibilities

  • Build a service-oriented approach into communications and interactions with all internal and external stakeholders
  • Work with internal staff to maintain, cross-check and verify the accuracy of data sets including email distribution lists and reports
  • Support the scheduling, coordination, and maintenance of a centralized team calendar that structures all meetings across the Member Governance team and the Member Network
  • Responsible for facilitating the delivery and tracking of member governance programs including development of support materials, processing applications, communication with internal and external stakeholders, post activity reports, financial payments, and documenting feedback and recommendations to ensure the smooth delivery and success of the programs
  • Accurately maintain and update a centralized contact list for all member leaders in Excel including verification checks and maintaining our membership database in collaboration with other internal stakeholders
  • Assist with all elections within our Member Network, including the preparation of communications and admin documents
  • Work with financial and data analysts to ensure Member Network funding reports and activity reports are accurate and distributed timely on an established schedule
  • Assist with the tracking and distribution of financial payments for the Member Network
  • Responsible for preparing governing documents in conjunction with the financial team for legal filings
  • Support the scheduling, coordination, and preparation of both virtual and live meetings/events
  • Produce email meeting notices, including relevant attachments, in advance of scheduled meetings
  • Organize and maintain folders within MS Teams and a common shared drive
  • Support Member Governance team members with ad-hoc tasks including documentation and reporting requests
  • Collaborate and cooperate with colleagues on a daily basis while maintaining a positive and proactive approach to problem solving
  • Periodic attendance at both virtual and in-person meetings to support the transcription of minutes where required
  • Assist with other administrative duties as required

Key Qualifications

  • One to two years of work experience in administration support or relevant field
  • Post-secondary education is an asset
  • Strong ability (and willingness) to support co-workers to accomplish group goals
  • High attention to detail and accuracy while meeting strict deadlines
  • Strong organizational, follow-up and priority setting skills
  • Excellent collaboration and facilitation skills
  • Strong interpersonal skills and an ability to interact with a wide range of internal and external stakeholders
  • Excellent communication skills (written and oral) with an ability to build and maintain positive relationships with colleagues and volunteers (member leaders)
  • Ability to effectively liaise with diverse groups and a wide range of individuals, both virtually and in person, while acting in a highly professional manner
  • Proficiency with the management of and communication from shared email boxes
  • Intermediate computer skills in MS Office (Microsoft Office/Microsoft 365); email correspondence; calendar management; and proficient in database management technologies (Microsoft Excel)
  • Ability to manage and prioritize multiple tasks simultaneously while operating in a dynamic and fast paced environment
  • Proven ability to work in a team-oriented environment
  • Proven track record of achieving successful results
  • Willingness to learn to new skills

#LI-Remote

The role may require international travel; therefore, the successful candidate should possess or be able to acquire a valid passport.

Salary Range:

$40,000.00 - $55,000.00

 

The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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