Role overview

Qualifications

Bachelor’s degree or equivalent experience in business, communications, marketing, or a related field
5–8+ years of experience in content development, program management, event planning, or advisor-leadership roles within financial services
Proven ability to manage end-to-end content production and multi-channel delivery
Strong program and project management skills, with the ability to manage multiple priorities, timelines, and stakeholders simultaneously

Responsibilities

Partner with APS leaders, consultants, and PGDs to operationalize initiatives
Own and manage APS content planning and distribution
Lead end-to-end content production efforts, coordinating subject matter experts
Design and deliver advisor experiences and learning events

Key facts

Remote from: Minnesota (USA)
Full time
Senior (5-10 years)
Employee Experience Lead
English

Hard skills

Event Scheduling Experience Design Project Management Online Communication Financial Advising

Other skills

Program Management
Collaboration
Detail Oriented

About the company

Thrivent

Financial Services

At Thrivent, we do work that matters—and we're reimagining financial services in ways that help individuals and communities thrive. With the belief that money is a tool, not a goal, we help over 2 million clients make the most of all they’ve been given through financial advice, insurance, investments, banking and generosity programs.  As a Fortune 500 company with a 100-year legacy, Thrivent is committed to helping people build their financial futures and live more generous lives in their communities and beyond. For more information, visit thrivent.com. You can also find us on Facebook, Twitter and Instagram. See our social media privacy policy and page guidelines at thrivent.com/privacyandsocial.

Company details

Company typeXLarge

IndustryFinancial Services

Company size5001 - 10000

Links

Website LinkedIn See all jobs

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Job description

The Content & Experience Lead - APS is responsible for bringing Advisor Practice Strategies & Programs (APS) priorities to life through the planning, production, and delivery of advisor-facing content and experiences. This role serves as a central connector across APS, translating strategic initiatives into engaging, scalable resources that drive advisor awareness, adoption, and practice growth.

By integrating content management, experience design, and operational execution, this role ensures a consistent, high-quality APS presence across podcasts, workshops, digital content, and advisor events. The consultant plays a critical role in improving how advisors access, engage with, and apply APS capabilities in their practices.

This can be a remote position within the US.

DUTIES & RESPONSIBILITIES: 

Partner with APS leaders, consultants, and PGDs to operationalize initiatives, translating strategy into clear implementation plans, communications, and field-ready resources.

Own and manage APS content planning and distribution, ensuring a consistent, high-quality flow of advisor-facing content across podcasts, blogs, video, and digital platforms.

Lead end-to-end content production efforts, coordinating subject matter experts, managing timelines, and ensuring delivery aligns to APS priorities and advisor needs.

Design and deliver advisor experiences and learning events, including workshops, training sessions, and large-scale APS-sponsored events that drive engagement and adoption.

Establish and maintain content and experience workflows, creating scalable processes, templates, and systems that improve efficiency, consistency, and quality.

Coordinate across multiple APS programs and workstreams, ensuring alignment, timing, and execution consistency across content and advisor experiences.

Manage content repositories and advisor resource hubs, ensuring materials are current, organized, and easily accessible to the field.

Leverage advisor engagement data and feedback to enhance impact, identifying opportunities to improve content relevance, experience quality, and field adoption.

Serve as a cross-functional connector across APS and partner teams, driving collaboration and ensuring seamless execution from concept through delivery

Describe below the audience this role will interact with and level of influence they will have on those roles.

This role operates at the center of APS execution, interacting with a broad set of stakeholders to ensure content and experiences are aligned, coordinated, and impactful.

Key stakeholders include:

APS Consultants, Strategists, and Program Managers (e.g., Teaming, Transition Planning, NPA)

Practice Growth Directors (PGDs) and Field Leaders

Financial Advisors and advisor teams (end users of content and experiences)

Training, Coaching, and Practice Efficiency teams

Learning design, communications, and content production partners

Level of Influence:

Drives alignment and execution without direct authority

Shapes how APS initiatives are experienced by the field

Influences adoption through quality of content, clarity of delivery, and experience design

Acts as a central coordinator ensuring consistency across APS priorities and channel

QUALIFICATIONS & SKILLS:  

 Required:

Bachelor’s degree or equivalent experience required in business, communications, marketing, or a related field

5–8+ years of experience in content development, program management, event planning, or advisor-leadership roles within financial services

Proven ability to manage end-to-end content production and multi-channel delivery (digital, live, and hybrid experiences)

Strong program and project management skills, with the ability to manage multiple priorities, timelines, and stakeholders simultaneously

Experience designing and delivering engaging learning experiences, workshops, or field events

Ability to translate strategy into clear, actionable, and advisor-ready content and resources

Strong collaboration and stakeholder management skills, with the ability to influence without direct authority

High attention to detail and commitment to quality, consistency, and brand alignment

Strong written and verbal communication skills

Preferred:

Experience supporting advisor development, practice management, or field enablement programs

Familiarity with financial advisor business models, practice growth strategies, and teaming or succession concepts

Experience working with multimedia content (podcasts, video production, digital platforms)

Background in learning design, communications strategy, or experience design

Experience building scalable processes, playbooks, and operational frameworks

Pay Transparency

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $85,613.00 - $115,830.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.