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Danish-speaking Customer Support Agent for Hotel Platform in Greece

Role overview

Qualifications

  • Fluent Danish and good English skills
  • Excellent communication and customer service abilities
  • Strong problem-solving skills and attention to detail
  • Previous customer service, travel, hospitality or e-commerce experience is an advantage

Responsibilities

  • Handling incoming calls, chats and emails from customers
  • Assisting with hotel reservations, booking changes and cancellations
  • Managing special requests and providing tailored travel solutions
  • Resolving customer inquiries with professionalism and empathy

Key facts

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Detail Oriented
  • Hospitality
  • Professionalism
  • Empathy

About the company

Next Job Abroad logo

Next Job Abroad

Next Job Abroad is a modern recruitment agency that helps you find your next job abroad.You get free help finding a job that fits your profile, help moving abroad and assistance finding a place to live in your new country.Are you considering to take the leap and move abroad? Contact us now, or have a look at https://nextjobabroad.com (currently under maintenance).

Company details

Company size2 - 10

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Job description

Ready to build an international career while enjoying life in sunny Greece?

We're looking for Danish-speaking Customer Support Specialists to join the customer service team of one of the world's leading online hotel booking platforms — all while working remotely from your home in Greece.

Whether you're looking to gain international experience, strengthen your CV, or simply start a new chapter abroad, this is an opportunity to combine career growth with an incredible lifestyle.

What you'll be doing

As a Customer Support Specialist, you'll assist Danish-speaking customers with their accommodation bookings and travel-related questions, helping them enjoy a smooth experience from planning to check-out.

Your daily responsibilities include:

  • Handling incoming calls, chats and emails from customers
  • Assisting with hotel reservations, booking changes and cancellations
  • Managing special requests and providing tailored travel solutions
  • Processing payments, refunds and booking adjustments
  • Resolving customer inquiries with professionalism and empathy
  • Ensuring every customer receives outstanding service

Requirements

Fluent Danish and good English skills

Excellent communication and customer service abilities

Strong problem-solving skills and attention to detail

Comfortable working in a fast-paced environment

Previous customer service, travel, hospitality or e-commerce experience is an advantage

A positive attitude and an interest in living and working abroad

Benefits

Why choose this opportunity?

This isn't just another customer service role.

It's an opportunity to build valuable international experience while working with one of the world's most recognised online travel platforms from beautiful Greece.

What's included

  • Full relocation package (flight, hotel accommodation and housing assistance)
  • Competitive salary plus two additional monthly salaries per year
  • Health insurance and employee discounts
  • Comprehensive paid training
  • Career development opportunities within an international organisation
  • Free online Greek language lessons
  • Work remotely from anywhere in Greece
  • An inclusive, multicultural workplace certified as a Great Place to Work

If you're looking for more than just your next job and want to gain international experience while enjoying everything Greece has to offer, we'd love to hear from you.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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