Sr. Manager, SAP Center of Excellence

The Sr. Manager, SAP Center of Excellence (CoE) is responsible for leading the day-to-day operations, support, and continuous improvement of the Curtiss-Wright SAP landscape. This role ensures reliable service delivery, effective governance, and strong partnerships with the business while developing a high-performing team. The Manager works closely with Business Process Owners, IT leaders, and strategic partners to deliver stable, secure, and business-focused SAP solutions.

Location: Remote, UK

We Take Care of Our People

Work-life balance through our Hybrid working, flexi-time program I Paid Time Off I Retirement with Employer Match I Health and Wellness Benefits  I Learning and Development Opportunities I Competitive Pay I Bonus Scheme I Recognition I Employee Stock Purchase Plan I Inclusive & Supportive Culture *

Your Challenge

• Lead the day-to-day operations of the SAP Center of Excellence.
• Oversee Incident, Problem, Change, Release, and Service Request Management.
• Monitor service performance and drive continuous improvement.
• Lead the SAP intake, prioritization, Change Approval Board (CAB), and Release Management processes.
• Ensure compliance with SDLC, security, audit, and enterprise standards for both internal and external audit.
• Manage SAP and ServiceNow dashboards, SLAs, KPIs, and operational reporting.
• Partner with Business Process Owners, business leaders, and IT teams to prioritize work and support business objectives.
• Coordinate across functional and technical teams to improve business processes and resolve issues.
• Build trusted relationships and maintain a high level of customer satisfaction.
• Lead and manage the SAP Quality Assurance (QA) team, ensuring effective planning, execution, and delivery of SAP testing activities.
• Establish and oversee testing strategies, including test planning, test cycles, test script development, and test execution for projects, enhancements, and production support.
• Lead, coach, and develop a high-performing SAP Center of Excellence team.
• Support hiring, onboarding, performance management, succession planning, and employee development.
• Identify opportunities to improve service quality, simplify processes, and increase operational efficiency.
• Manage relationships with managed service providers and strategic technology partners.
• Use metrics and feedback to improve service delivery and reduce operational risk.

What You Bring

• Bachelor’s degree in information systems, Computer Science, Engineering, Business, or a related field.
• 10+ years of SAP/ERP experience, including at least 5 years in a leadership role.
• Hands-on experience in at least one SAP functional domain, including Finance (FI/CO), Order-to-Cash (OTC), Service Management (CS/SM), Warehouse Management (WM/EWM), Supply Chain Planning (PP/IBP), or a related SAP business process area.
• Experience leading enterprise application support in a manufacturing environment.
• Strong knowledge of SAP, ITIL, Software Development Life Cycle (SDLC), governance, and vendor management.
• Excellent leadership, communication, organizational, and stakeholder management skills.

Preferred

• Master's degree in a related field.
• SAP, ITIL, PMP, or equivalent certifications.
• Experience with Agile delivery methodologies, SAP Activate, and ServiceNow.

#LI-TS1

No unsolicited agency submittals please.  Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal.  Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright.  

Compliance Statement

This position may require exposure to export-controlled information and subject to additional security screening.  In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn. 

Curtiss-Wright is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition.

For US Applicants: EEO is The Law – click here for more information.

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.