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National Account Manager- Retail

Role overview

Qualifications

  • 5-7 years of sales experience
  • 2-3 years of leadership experience
  • Strong proficiency in Microsoft products
  • Retail Store Management experience – Big Box Retailers

Responsibilities

  • Drive revenue on a national sales campaign and act as the liaison between clients and Field Retail Sales Partners
  • Coach and mentor field reps to meet campaign sales and quality standards
  • Analyze data and create reporting to identify trends for improved results
  • Provide excellent customer service and ensure accurate representation by Field Retail Partners and sales reps

Key facts

Other skills

  • Team Leadership
  • Relationship Management
  • Microsoft Software
  • Customer Service
  • Collaboration
  • Communication
  • Problem Solving

About the company

Cydcor logo

Cydcor

Cydcor is a leading provider of professional outsourced sales and marketing services to Fortune 500 and emerging market clients. Cydcor’s expertise is in the acquisition and retention of customers through an effective combination of approaches including working with a network of independent sales companies, made up of motivated and hardworking sales teams as well as telesales and online methods. Who are Cydcor's clients? Cydcor's top-tier clients represent some of the world’s most recognized brands, covering many different industries, including: telecommunications, cable, internet, energy, office supplies and more. Cydcor achieves success in meeting our clients’ customer acquisition goals by creating a culture of opportunity within a team-oriented, positive, nurturing environment - making working with Cydcor a win-win situation for clients and employees alike. Team members are encouraged to be competitive, persistent and goal-oriented, as Cydcor’s philosophy is deeply rooted in the ideas of personal and professional growth within and outside of its walls. Cydcor has earned its reputation by consistently broadening major Fortune 500 clients’ customer bases. How do we do it? Cydcor delivers its outstanding results by engaging a nationwide face-to-face sales force, calling upon effective call center teams, and by deploying digital marketing services to reach, acquire, and retain quality customers for our clients. Cydcor works with a network of more than 375 independently-owned sales companies, providing clients access to nearly 4,000 sales professionals. Cydcor's headquarters is based in Agoura Hills, California. Want to learn more about Cydcor? Check out the locations below. Website: http://Cydcor.com/about.php Facebook: http://facebook.com/CydcorLLC Twitter: http://twitter.com/Cydcor Instagram: http://instagram.com/Cydcor

Company details

Company size51 - 200

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Job description

Cydcor is a leader in outsourced sales and has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business growth goals. Cydcor has garnered a reputation for sales excellence and expertise, consistently exceeding client expectations and driving revenue growth, to become one of the most trusted names in outsourced sales. The purpose of this role is to build and manage relationships between the company and retailers, and maximize the profitability of each retail account and help the retailers/clients increase sales of the products to their customers.

Primary Duties and Responsibilities

▪ The National Account Manager is responsible for driving revenue on a national sales campaign

as well as being the liaison between our clients and our Field Retail Sales Partners

▪ The individual will be a field leader capable of meeting campaign sales and quality standards and

coaching/mentoring field reps to do the same

▪ 40%+ travel is required to support sales offices

▪ Drive team and campaign results, reporting creation, inspection and analysis, product and

process training, quality assurance, and customer service support

▪ Direct liaison between Fortune 500 clients and Retail Field Partners

▪ Develop and implement motivating sales incentives that drive revenue and productivity

▪ Analyze data and create reporting to identify trends, and drive improved results

▪ Contribute to a fun and energizing sales environment through exceptional relationships with the

sales team

▪ Provide excellent customer service, WOWing the field, clients, and co-workers with a

professional and positive approach, quick response time, and effectiveness at answering their

questions

▪ Ensures that Field Retail Partners and sales reps consistently represent the client accurately and

with quality

▪ Drives Field Retail Partners’ performance, meeting client and campaign goals for profitability

and growth

▪ Execute and manage important initiatives or tasks for clients and campaign

▪ Provides regular feedback to management on the status of Field Retail Partners and action plan updates.

Requirements

▪ Ideal candidate will demonstrate a natural ability to collaborate well with others in a team and

thrive in a dynamic, fast-paced and highly fluid environment

▪ 5-7 years of sales experience

▪ 2-3 years of leadership experience

▪ Strong proficiency in Microsoft products

▪ Retail Store Management experience – Big Box Retailers

Preferred Qualifications

▪ Sales experience in the following industries: retail, home security, software technology,

telecommunications, and wireless

Working Conditions

▪ 100% remote

▪ 40% travel

Benefits

Why You’ll Love Working Here

  • 100% remote flexibility (with travel to client sites/events)
  • Opportunity to work with top national brands
  • Career growth in client services, experiential marketing, and program management
  • Exposure to cross-functional teams (finance, operations, field leadership)
  • Compensation is $85,000-$100,000

About Cydcor

Cydcor is a leader in outsourced sales and marketing, partnering with Fortune 500 companies and emerging brands to drive customer acquisition and brand growth. With expertise in field execution and client results, Cydcor is trusted nationwide to deliver scalable, high-quality programs.

Compliance Statement

Cydcor will consider qualified candidates with criminal histories in a manner consistent with the law. This job description includes a summary of essential job functions and does not restrict management’s right to assign other duties and responsibilities as required.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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