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Associate Manager, B2B Sales

Role overview

Qualifications

  • 18 Years of age or older with a completed High School Diploma or GED required
  • 3+ years proven work experience in a sales role
  • Experience in operations and strategy building
  • Excellent Coaching history

Responsibilities

  • Lead the team to achieve specific business targets and meet assigned performance targets
  • Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
  • Monitor and drive team call time and productivity and conduct weekly performance reviews and coaching sessions
  • Be a point of escalation for our clients and respond promptly to any issues

Key facts

Other skills

  • Team Leadership
  • Communication
  • Coaching
  • Problem Solving
  • Social Skills

About the company

Concentrix logo

Concentrix

Information Technology & Services

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Company details

Company typeXLarge
IndustryInformation Technology & Services
Company size10001

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Job description

Job Title:

Associate Manager, B2B Sales

Job Description

The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.(Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU 

 

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth awards every year? Then a remote Team Leader position at Concentrix is the right place for you! 

 

As a remote Associate Sales Manager , you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation. 

 

CAREER GROWTH AND PERSONAL DEVELOPMENT 

 
This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, theres real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned. 

 

WHAT YOU WILL DO IN THIS ROLE   

 

As an Associate Sales Manager working from home, you will 

  • Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
  • Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
  • Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
  • Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
  • Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
  • Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market 
  • Be a point of escalation for our clients and respond promptly to any issues
  • Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
  • Work with client contact on reporting and forecasting
  • Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
  • Work with client contact on reporting and forecasting
  • Coordinate team incentives and Sales Performance Incentive Funds
  • Partner and build business relationships with all partners to ensure customer expectations are met
  • Deliver expert customer experienceswith a smile. 
     

YOUR QUALIFICATIONS 

 

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Associate Sales Manager include:

  • 18 Years of age or older with a completed High School Diploma or GED required 
  • 3+ years proven work experience in a sales role
  • A passion for customer experience and driving team results
  • Experience in operations and strategy building
  • Excellent Coaching history
  • A record of developing and retaining great employees
  • Experience maximizing revenue through best practices
  • Experience working with Salesforce.com or similar CRM
  • Experience finding solutions as a manager
  • Change Management skills

WHAT’S IN IT FOR YOU 
 

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: 

  • The base salary range for this position is $48,000- $68,000 (pay rate will not be below the applicable minimum wage), Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k)-retirement plan, paid time off, and holidays.  

  • Paid training and lucrative employee referral program. 

  • DailyPay enrollment option to access pay "early," when you want it. 

  • Health and wellness programs with trained partners to help promote a healthy you. 

  • Mentorship programs that support your rewarding career journey. 

  • Work-from-home convenience with company-supplied technologies. 

  • Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support. 

  • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more. 

  • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more. 

  • A range of other perks and benefits. 

 

REIMAGINE THE BEST VERSION OF YOU  
 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million gamechangers around the globe call Concentrix their “employer of choice.” 

 

 JOB AVAILABILITY 

 

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.  The deadline to apply for this position is: July 15, 2026

 

 

Location:

USA DE Work-at-Home

Language Requirements:

Time Type:

Full time


Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

 

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English  

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

 

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

 

Work Authorization:

 

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

 

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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