About us
CF is a leading consultancy dedicated to making a lasting impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, embed life science innovation and boost growth through investment.
Our consultancy serves the entire healthcare sector, from healthcare systems and life sciences to health tech and sector suppliers. CF’s multi-disciplinary team provides end-to-end services, spanning strategy, finance, performance, organisational improvement, data and digital. We also create optimal policy conditions for healthcare advancements through evidence-based thought leadership, taking a proactive stance on key issues.
As an inclusive and values-driven organisation, we are committed to excellence and are honoured to have received multiple industry awards. With unmatched access to UK healthcare data and specialist data science expertise, our consultants are a driving force for delivering positive and meaningful change.
We are expanding from the UK into the Middle East and now Ireland, with additional geographies in our 2030 strategy. We inspire clients to make change happen and improve health outcomes. We support our people to be courageous in doing the right thing.
About the role
This role if offered as a fixed term contract to cover a 12-month sabbatical. It will ideally start at the latest by mid-August and run through to mid-September 2027.
Reporting to the Chief People Officer, you will champion and help to deliver our People Strategy which supports the success of all of CF’s business practices. You will work with our CPO, People Development Manager and Recruiting Manager to deliver an excellent employee experience across employee onboarding, offboarding, learning, talent and resourcing. Our People team is newly built following a period of transition, so your scope and ability to make a difference will be huge.
We have developed our People Strategy, which is designed to support the delivery of CF’s 2030 company strategy, through ensuring we are an employer of choice within the sector and an ‘irresistible organisation’ for our employees. We have made an extensive commitment to staff development through an in-house development programme, supported with external inputs. This delivers 10 days of training per year to all staff, with additional time for specific groups (e.g. graduate analysts on induction). Training draws on the extensive skills and experience of the leadership team to deliver the programme, which has been accredited as a route for recipients to become Chartered Management Consultants.
Our growth ambitions are significant – we have diversified over the past ten years, and in the future this is likely to see us establish additional UK bases, as well as considering how we have a more international face. These developments will all have significant implications for how we work and the skills we need.
Responsibilities
People and HR Operations
- Support the Chief People Officer in management of people meetings, note taking, creation of follow up emails, letters and scheduling including the People Steering Group
- Conduct ongoing right to work checks maintaining compliant records to comply with relevant legislation
- Maintain accurate and up-to-date digital filing of all employee documentation
- Execute employee data actions and changes in our HRIS to facilities accurate employee records
- Maintain a record of people changes that have an impact on payroll and take the lead on finalising monthly payroll amounts and details for all current geographies and working with external providers who process payroll in each market
- Leveraging Sage HR data and updating and refining info contained within, maintain an excel log of employees including joiners and leavers by month sharing this with Finance and other corpoprate teams
- Use Microsoft Teams channels, groups, and a shared inbox to respond to employee queries while demonstrating the highest of professional standards
- Demonstrating consistently high standards by delivering against agreed team SLAs for employee requests
- You will view your work through a DEI lens, making sure your work is inclusive and accessible for a team of brilliant people from all walks of life and across an increasingly number of geographies
- Identify opportunities to automate workflows and processes or to make manual processes more efficient and work with the People Data Ops and other teams to enable changes and improvements
Learning Administration
- Support the roll out of learning and development events, including delivery, working closely with stakeholders and the People Development Manager and Chief People Officer to implement any solutions
- Support learning administration by helping the People Development Manager schedule instructor-led sessions, aligning sign-up rights and ensuring appropriate levels of attendance for example with associated reminders and communications
- Manage LMS attendance data and provide updates to the Chief People Office on training attendance vs business plan targets
- Prepare physical spaces for training by providing catering and ensuring an appropriate supply of materials and a working screen in the absence of the Office Assistant
- Organise our wellbeing calendar with support from the People Development Manager
Employee Lifecycle Management
- Support with recruitment activities to deliver a seamless recruitment process - you'll play a key role in identifying areas for improvement, scheduling of interviews and building streamlined processes to create a great experience for our candidates and hiring teams
- Lead and help to deliver CF’s pre-boarding and onboarding programs creating a memorable experience for all new hires that sets them up for success working closely with the People Development Manager
- Collaborating with the broader People Team by owning, delivering and supporting on projects within the People Strategy
- Manage our offboarding process administratively to provide a leaver experience that is as strong as our new joiner experience
- With support of the Recruitment Manager and Chief People Officer, lead on our Analyst recruitment programme usually run twice per annum
- Coordinate and help to reveiew the company’s benefit programme ensuring timely benefits enrolment, information exchange, periodic surveyhigh-quality documentation to support effective decision making
- Act as the primary contact for our people and managers on topics such as benefits, policies and people topics, delivering a great experience to our team
People Systems
- Maintain our HRIS, ensuring the accuracy of all people data and providing the relevant stakeholders with the data needed to make sure we are making data-led decisions and using insights to recommend improvements
- Maintain and update HR databases, records and spreadsheets, ensuring accuracy and compliance with relevant legislation
- Provide administrative management of Officevibe, ensuring that new joiners are invited to the platform, encouraged to sign up and removing leavers as they depart CF
- Manage the monhtly people pulse survey, analysing results ahead of SLT and All Staff meetings with commentary, insights into drivers and actions required
- Provide monthly HR reports, tracking data and key metrics as well as identifying underlying drivers to provide insights and recommendations to the People team and EOC
- Stay up to date in regard to the development and new functionality of the people systems we use and consider their application at CF with support from the Chief People Officer
Projects & Compliance
- Working closely with the People Development Manager, support our performance management processes including performance reviews, performance development plans, project evaluations and 360 and upward manager feedback
- Assist with HR projects such as annual bonuses payments, audits, employee engagement initiatives and any other ad-hoc projects
- Lead our work experience programme that allows students to get an understanding of the life of a consultant
- Provide administrative support for the assessment, development and performance management process, including scheduling review meetings, tracking deadlines, and maintaining accurate records of completed reviews.
Requirements
We are excited to meet someone who:
- Has completed CIPD Level 5 or higher
- Is data driven, loves process and working with technology to create efficient employee processes and procedures
- Consistently maintains professionalism and strictest confidentiality in all situations
- Stays curious, proactive, collaborative and productive in periods of change
- Enjoys working in a shared service business with centralised workflows, frequent collaboration and open communication
- Is curious, creative and someone who knows how to put people at the centre of a well-designed process
- Has a strong desire to exceed expectations and deliver work to the highest of standards
Our Values
These attributes form part of the four CF values and associated behaviours that apply to all staff and create a point of commonality. Upholding these values and behaviours is critical to our being the diverse and inclusive team that makes CF a great place to work.
Be connected
We are known, we are trusted
- We meet our clients on their terms, in their environment
- We develop first-hand understanding
- We socialise with colleagues and clients
- We recognise individual strengths and talents
- We get to know people inside out
Uphold standards
Committed to our clients, professional in our approach
- We know what consulting excellence looks like
- We adopt and adhere to best-in-class approaches
- We seek diversity and understand its value
- We leverage the talent of the CF team and our clients
- We act with integrity and preserve confidentiality
- We manage client and company resources cost-effectively
- We hold each other to account for the standards we agree
Inspire change
Respected experts, sparking conviction
- We hunt for innovation and translate it into practice
- We collaborate and expect to contribute our point of view
- We understand conflict is essential and we face it
- We are passionate about our impact and the value we create
- We build a positive reputation for ourselves and for CF
Create the future
Embrace fear, aspire to be better
- We believe we all grow with effort, learning and persistence
- We celebrate success with pride
- We learn and adapt when we lose
- We spot and create opportunities
- We act fast and mobilise others
- We take responsibility for ourselves
We develop each other through apprenticeship and mentoring
Flexible working
We follow a hybrid working model that balances in person connections and remote work to drive exceptional client impact. We enjoy working in person together with clients and colleagues and work where clients need us to be.
In supporting flexibility and remote working, team members can work from home one day per week as standard. Additionally, we offer 44 remote working days per year which can be used to top up your working from home days and enable you to work from home up to two days per week-subject to client needs. Alternatively, you could use your allowance in blocks to manage school holidays or other commitments. Our core in person working hours are from 10am until 4pm allowing you that extra flexibility to manage your schedule in a way that works for you.
Our commitment to Diversity & Inclusion
We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics.
We are Disability Confident Accredited, and we want you to feel comfortable and able to perform at your best in the recruitment process, if you require any reasonable adjustments for any part of the recruitment process, please let us know.
Benefits
- Holiday entitlement: 25 days/year for staff and 30 days/year for leadership, increasing by 1 day for every year of service up to a maximum of 35 days per year
- We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like)
- Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription
- Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days
- Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid
- Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period
- Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service
- Enhanced family leave policies: additional pay for parents who have a baby or adopt
- Access to an interest-free loan of up to £10,000
- Access to an interest-free season ticket loan, repayable by 12 monthly instalments
- Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of nursery care
- An employee assistance and wellness programme, including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks
- Seasonal flu jabs provided by Boots annually
- Eye care tests: vouchers and discounts at Vision Express
- Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles
