Logo for Installation Made Easy, Inc.

Chief Technology Officer (CTO)

Role overview

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred)
  • 15+ years of experience in software development and technology leadership
  • 10+ years of experience leading engineering teams, including senior leaders
  • Proven experience in SaaS, enterprise platforms, or multi-tenant systems

Responsibilities

  • Define and execute the company’s long-term technology strategy, ensuring alignment with business objectives and growth plans
  • Provide executive leadership over software development, architecture, infrastructure, and data initiatives
  • Lead and mentor a distributed team of engineering leaders, developers, and third-party partners
  • Establish and enforce best practices for software development, system architecture, security, and scalability

About the company

Installation Made Easy, Inc. logo

Installation Made Easy, Inc.

Consumer Services

IME provides innovative enterprise software for the home improvement industry. This comprehensive software platform enables retailers to offer a wide range of home improvement products and services to their customers on a nationwide basis, with minimal investment or operational responsibility. IME’s software platform assists contractors in managing a large ticket, complex home improvement project from start to finish, while allowing the retailer to track activity and performance in real time. IME supports this software with a dedicated Call Center, Customer Solutions Team, Compliance Department and Field Operations Team. These home improvement projects are fulfilled by a nationwide network of independent certified contractors who provide marketing, sales, product procurement, delivery and/or installation services using IME’s software platform to ensure a consistent process that delivers real value and the highest levels of customer satisfaction.IME currently supports home improvement programs for a number of leading national retailers, covering a wide array of products including flooring, countertops, HVAC, kitchen and bath remodeling, windows, siding, roofing, water heaters, and water treatment.

Company details

Company typeSME
IndustryConsumer Services
Company size201 - 500

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Job description

Position Title: Chief Technology Officer (CTO)

Department: Information Technology

Location: Remote

Reports To: Chief Executive Officer (CEO)

Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience.

The Chief Technology Officer (CTO) is a key executive leader responsible for defining and executing the company’s overall technology vision, strategy, and roadmap. This role will oversee all aspects of software development, infrastructure, data, security, and technology innovation, ensuring alignment with IME’s business goals and long term growth strategy.

The CTO will work closely with executive leadership, including the CEO, CFO, Department VP’s, and business leaders, to drive scalable, secure, and high-performing technology solutions. This leader will guide the evolution of IME’s platform, modernize systems where needed, and foster a high-performing, remote-first engineering culture.

The ideal candidate is a strategic thinker and hands-on technology leader with a proven track record of scaling platforms, leading distributed teams, and aligning technology investments with business outcomes.

Essential Functions:

  • Define and execute the company’s long-term technology strategy, ensuring alignment with business objectives and growth plans
  • Provide executive leadership over software development, architecture, infrastructure, and data initiatives
  • Lead and mentor a distributed team of engineering leaders, developers, and third-party partners
  • Establish and enforce best practices for software development, system architecture, security, and scalability
  • Partner with business stakeholders to translate strategic initiatives into technology solutions and roadmaps
  • Oversee system modernization efforts, including cloud strategy, platform optimization, and technical debt reduction
  • Ensure high availability, performance, and security of all technology systems and applications
  • Evaluate and implement emerging technologies to maintain competitive advantage
  • Develop and manage technology budgets, vendor relationships, and resource allocation
  • Drive data strategy, analytics capabilities, and business intelligence alignment across the organization
  • Establish KPIs and metrics to measure technology performance and business impact
  • Foster a culture of innovation, accountability, and continuous improvement within a remote environment
  • Ensure compliance with data privacy, regulatory, and cybersecurity standards
  • Collaborate with cross-functional teams including Product, Operations, Finance, and Business Development
  • Support partnership initiatives from a technical due diligence perspective, as applicable
  • Perform other duties as required.

Requirements

Minimum Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred)
  • 15+ years of experience in software development and technology leadership
  • 10+ years of experience leading engineering teams, including senior leaders
  • Proven experience in SaaS, enterprise platforms, or multi-tenant systems
  • Experience with Microsoft technology stack (.NET, SQL Server, Azure)
  • Advanced knowledge of Classic ASP
  • Experience with C# .Net on MVC Framework with Entity Framework
  • Strong background in modern software architecture (e.g., cloud-native, microservices, APIs)
  • Prior executive leadership experience (C-level or VP-level)
  • Familiarity with legacy system modernization (e.g., Classic ASP to modern frameworks)
  • Experience scaling technology platforms and teams in high-growth environments
  • Deep understanding of cybersecurity, data governance, and compliance frameworks
  • Experience managing remote and globally distributed teams
  • Strong business acumen with the ability to align technology with revenue and operational goals

Preferred Qualifications:

  • Advanced Degree in Computer Science or related field
  • Experience in retail, home improvement, marketplace platforms, or partner ecosystems

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

Benefits

Benefits to working with IME:

  • 100% remote work environment
  • Employer provided equipment.
  • Medical, dental, and vision insurance
    • Health savings plan includes employer contribution to health savings account.
  • Medical and dental flexible spending accounts
  • Company paid basic life, short-term disability, and long-term disability insurance.
  • 401K plan with employer match
    • Company matches 100% of the first 4% of salary deferrals.
    • All contributions, including employer contributions, are 100% vested immediately.
  • Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
  • Employee assistance program
  • Pay on demand.
  • Critical illness, hospital indemnity, group accident, and legal insurance
  • Paid time off.
  • And more!

We are an Equal Opportunity and Drug-Free Workplace.

The Job Description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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