Role overview

Qualifications

Proven experience in administrative and customer service roles
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency with Microsoft Office Suite and common office tools

Responsibilities

Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner
Perform general administrative duties including scheduling, data entry, and document management
Maintain organized records and files to ensure efficient operations
Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows

Key facts

Remote from: Estonia, South Africa
Full time
Customer Support
English

Hard skills

Data Entry

Other skills

Customer Service
Administrative Functions
Communication
Organizational Skills
Multitasking
Microsoft Office
Problem Solving
Detail Oriented
Patience
Professionalism
Collaboration

About the company

ReWorks Solutions

At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results. Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs. Why Choose Us? ✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements. ✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency. ✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team. ✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business. ✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals. Let’s Build Your Dream Team! Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.

Company details

Company size11 - 50

Links

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Job description

Position: Admin / Customer Service

Working Hours: US Hours (9am-5pm EST)

Full-Time, Remote Work.

Salary: South African Rand (ZAR)

Key Responsibilities

Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner.
Perform general administrative duties including scheduling, data entry, and document management.
Maintain organized records and files to ensure efficient operations.
Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows.
Assist with resolving customer issues and escalating them when necessary.
Support daily operational tasks to improve process efficiency and client satisfaction.

Requirements

Proven experience in administrative and customer service roles.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency with Microsoft Office Suite and common office tools.
Ability to handle customer inquiries with patience and professionalism.
Attention to detail and problem-solving skills.
Ability to work independently and collaboratively in a remote setting.

Benefits

Comfortable working U.S. hours
Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.