The Cigna Group
Health Care
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Drive Impact Across Specialty Pharmacy Programs
Are you passionate about building strong partnerships and improving patient access to life-changing therapies? As a Pharmacy Program Manager, you will lead client programs that connect strategy to execution. You will serve as a trusted partner to pharmaceutical clients and internal teams, using data, insight, and collaboration to deliver meaningful outcomes.
Responsibilities
Lead the performance and success of specialty pharmacy programs, ensuring strong results across key metrics such as turnaround time, adherence, and conversion
Serve as the primary point of contact for pharmaceutical clients and reimbursement hubs, building trusted partnerships and delivering a seamless experience
Turn data into action by analyzing trends, identifying root causes, and driving process improvements that enhance program outcomes
Anticipate client needs and proactively address risks, delays, and service gaps to maintain program health
Guide issue resolution and escalations with a focus on clarity, speed, and positive outcomes
Communicate program performance clearly, providing stakeholders with meaningful updates, insights, and recommendations
Lead presentations, business reviews, and meetings to share progress, align on priorities, and showcase program value
Collaborate cross-functionally with operations, account teams, and clinical partners to ensure alignment and execution
Adapt quickly in a dynamic environment while driving continuous improvement and acting as a change agent
Represent specialty pharmacy programs professionally in all client interactions, ensuring clear and thoughtful communication
Required Qualifications
High school diploma or GED
3+ years of experience in specialty pharmacy or related healthcare operations.
2+ years of client, account, or program management experience.
Strong ability to analyze data and translate insights into clear recommendations.
Proficiency in Microsoft Office tools, including Excel for data analysis and reporting.
Ability to manage multiple priorities and deliver results in a fast-paced environment.
Preferred Qualifications
Experience working with specialty pharmacy systems or tools (e.g., RxHome, CSP)
Advanced data analysis and reporting skills, including building presentations and dashboards
Strong communication skills with the ability to influence and engage internal and external partners
Proactive, forward-thinking mindset with the ability to anticipate needs and solve problems
Demonstrated ability to lead process improvements and support change initiatives
Bachelor’s degree in a related field
Why You’ll Thrive Here
You will be part of a team that values growth, collaboration, and purpose. We are ambitious in our goals and compassionate in how we achieve them. In this role, your ideas will shape programs, strengthen partnerships, and help deliver better outcomes for patients.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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