Virtual Assistant

Job Summary:

We are seeking a reliable and flexible Virtual Assistant to support our team. This is a fully remote position that requires someone who can handle various ad-hoc tasks, help make sure our website and features are working smoothly, manage occasional phone communications, and provide administrative support as needed. The ideal candidate will be comfortable working independently, adaptable to changing priorities, and able to jump into different tasks with minimal supervision. If you're a self-starter who thrives in a flexible work environment, we'd love to hear from you.

Responsibilities:

• Handle ad-hoc administrative tasks and projects as they arise
• Help test our website and features to confirm everything works as intended, exploring pages, forms, links, and workflows the way a typical user would
• Flag and clearly report any bugs, glitches, or unexpected behavior, including the steps to reproduce them
• Re-check items after fixes are made to confirm issues have been resolved
• Keep simple records or checklists of what has been reviewed and tested
• Assist with time-sensitive requests and last-minute tasks
• Maintain organized records and documentation
• Communicate effectively with the team despite time zone differences
• Adapt quickly to changing priorities and new assignments

Requirements

• Comfortable handling phone calls in English with professional communication skills
• Strong attention to detail and the ability to notice when something isn't working correctly
• Comfortable navigating websites and web apps, and following steps to test features
• Strong organizational skills and ability to manage multiple tasks independently
• Proficiency in MS Office and Google Suite
• Flexible and adaptable to ad-hoc requests and varying workloads
• Reliable internet connection and quiet workspace for phone calls
• Self-motivated with excellent time management skills
• Previous experience as a virtual assistant or in a remote administrative role preferred
• Comfortable working fully remote with minimal direct supervision

Benefits

• Paid Time Off
• Work from home