Job description

Qualifications

Excellent English communication and multitasking skills
Preferably with a background in Customer Service
Knowledge/skills/experience with pulling and presenting reports
Appointment setting experience is a plus
Willing to work graveyard and can start training immediately
Has an existing home office setup with a conducive work environment
Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, noise-canceling headset, and dual monitor
A stable internet connection with at least 25 Mbps upload and download
Back-up power and internet is required

Offer

Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
- HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit
- Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
- Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account!
- Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.

Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
- Perfect Attendance
- KPI Superstars
- Shoutout Incentive
- Referral Incentive
- QA Rockstar
- C3 Champions
- Client Obs Incentive
Quarterly In-person Team-Buildings
Annual Company Outing - A yearly team adventure to unwind and celebrate together

Senior Client Support Specialist

Role overview