Senior Business Process Improvement Manager

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT

Position Purpose: Identify, facilitate and lead enterprise wide process improvement activities utilizing LEAN/Six Sigma methodologies to design and improve processes that support business infrastructure and performance.

• Identify, develop, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies
• Prioritize and lead process improvement activities across the enterprise in support of all departments and functional areas
• Monitor process improvement projects and facilitate cross functional process improvement project teams ensuring deadlines and objective are met and return on investment is realized
• Consult with senior leadership and provide analysis and advice on a variety of performance and process related topics
• Provide training and guidance to project teams and functional areas to assist with the implementation and maintenance of process improvement activities
• Negotiate with project stakeholders to identify resources, mitigate risks, resolve issues and provide key performance indicators and project status
• Identify, communicate, and correct gaps in process performance and provide guidance to address these gaps
• Evaluate completed process improvement projects to identify and implement best practices and lessons learned

Education/Experience:

• Bachelor's degree in related field or equivalent experience. MBA or MHA preferred. 6+ years of LEAN, Six Sigma or related process improvement experience, preferably in the healthcare industry.

• Previous working knowledge of process mapping and design, statistical applications and project management software.

• Highly preferred experience supporting Dual Special Needs Plans (D-SNP)/Dual Eligible populations, Medicaid, ACA Marketplace/Exchange, Commercial products and operational processes. 

Licenses/Certifications: LEAN/Six Sigma Black Belt or Master Black Belt certification preferred.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act