AWS Technical Writer

 Are you looking to take the next step in your career as an AWS Technical Writer? Let's chat and see if we're a good match! 

Opportunity:

 Virtual Service Operations is searching for an AWS Technical Writer to join our dynamic team supporting a DoD program. As a Technical Writer, you will create, maintain, and improve technical documentation for a complex IT environment, working closely with engineers, developers, and system administrators to translate technical concepts into clear, accurate, and user-friendly documentation that supports both internal teams and end users. If you have a strong background in technical documentation, RHEL environments, and AWS cloud services, we want to hear from you! 

Responsibilities:

• Develop and maintain technical documentation including user guides, system manuals, standard operating procedures (SOPs), runbooks, and API documentation.
• Collaborate with engineers and SMEs across development, infrastructure, and security teams to gather information and ensure documentation accuracy.
• Document system configurations, deployment procedures, and operational workflows.
• Maintain version-controlled documentation aligned with system updates and releases.
• Support ATO and compliance efforts by producing and maintaining required documentation artifacts.
• Ensure consistency in terminology, format, and style across all documentation.

Qualifications:

• 7–9 years of experience producing technical documentation for IT systems or software development environments.
• Experience documenting Red Hat Enterprise Linux (RHEL) environments, including system administration procedures, configurations, and troubleshooting guides.
• Familiarity with UNIX/Linux command-line operations sufficient to understand and document technical processes.
• Proficiency with documentation tools (Confluence, SharePoint, or similar).
• Familiarity with AWS cloud services, including hands-on documentation experience with EC2, and general exposure to the broader AWS ecosystem (S3, VPC, RDS, Lambda, etc.).
• Experience with version control systems (Git).
• Strong understanding of Agile/Scrum methodologies and ability to work within sprint-based delivery teams.

Preferred Qualifications:

• Experience supporting DoD or federal government IT programs.
• Familiarity with RMF/ATO documentation processes (SSPs, POA&Ms, security control documentation).
• Experience documenting APIs and RESTful services.
• Familiarity with defect tracking and project management tools (JIRA, Confluence).

• 7 - 9 years of professional experience
• Must be willing to work remotely
• Active Secret clearance required; Top Secret preferred.
• Ability to translate complex technical content for varied audiences (engineers, end users, leadership).
• Strong attention to detail and excellent editing/proofreading skills.
• Must be able to work independently and collaboratively in a mission-focused environment.
• Please note that pursuant to a government contract, this specific position requires U.S. citizenship status

What is Important to Us:

• You are an excellent communicator in writing and speaking.
• You have the ability to work independently but also value teamwork.
• Your problem-solving skills are excellent.
• You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
• You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers