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Technical Solution Specialist - Guangdong

Role overview

Qualifications

  • Master's degree or above
  • 5 years of LCMS experience
  • Experience in technical support for food, environment, and materials industries preferred
  • Excellent presentation and communication skills

Responsibilities

  • Provide pre-sales technical support and sample analysis for Agilent LCMS products
  • Develop application methods and solutions based on client needs and expectations
  • Analyze complex samples in industries such as food, pharmaceuticals, materials, and research
  • Understand client challenges and provide suitable solutions to enhance customer satisfaction

Key facts

Other skills

  • Problem Solving
  • Communication
  • Social Skills

About the company

Agilent Technologies logo

Agilent Technologies

Biotech: Biology + Technology

Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.

Company details

Company typeXLarge
IndustryBiotech: Biology + Technology
Company size10001

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Job description

Job Description

1.为安捷伦LCMS相关产品提供售前技术支持及样品分析服务;
2.基于安捷伦LCMS相关产品,为满足客户需求和期望,开发应用方法和解决方案;
3.深耕负责行业的复杂样品分析,如食品、制药、材料、科研等行业;
4.理解客户面临的挑战,提供合适的解决方案,提升客户满意度;
5.为销售团队提供技术支持,包括培训、解答技术和应用方面的问题等;
6.在研讨会、讲座和会议中进行技术分享。

Qualifications

1.硕士及以上学历,5年以上LCMS使用经验;
2.具有食品、环境、材料行业的技术支持经验者优先;
3.具备出色的演讲能力、沟通能力和客户交流技巧;
4.具备良好的人际沟通能力和跨团队合作能力;
5.能接受较高频率的出差。

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

50% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

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