Commercial Rack Refrigeration Service Technician

Now Hiring Across North Carolina

Locations:

• Charlotte

• Raleigh

• Fayetteville

• Greenville

Full-Time

💰 Sign-On Bonus Available

Sign-on bonus available for qualified candidates.

About Watson Refrigeration

At Watson Refrigeration, we know our success starts with our people. That's why we invest in skilled technicians by providing competitive pay, outstanding benefits, ongoing training, and real opportunities for career growth. If you're looking for a company that values your expertise, supports work-life balance, and treats its employees like family, we'd love to meet you.

Position Summary

Watson Refrigeration is seeking experienced Commercial Rack Refrigeration Service Technicians throughout North Carolina. This role is ideal for technicians with hands-on experience servicing supermarket and convenience store rack refrigeration systems who can work independently and deliver exceptional customer service.

If you're ready to join a team where your experience is valued and your career can continue to grow, apply today.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain commercial refrigeration systems.

• Service supermarket rack refrigeration systems, walk-in coolers, freezers, reach-in cases, and related equipment.

• Perform preventative maintenance to maximize equipment performance and reliability.

• Accurately document service calls, repairs, and maintenance performed.

• Communicate professionally with customers while providing outstanding service.

• Follow all company and industry safety standards and refrigeration best practices.

• Participate in an on-call rotation to support 24/7 emergency service.

• Assist with additional service work as needed.

Qualifications

• Minimum of 3 years of commercial refrigeration experience.

• Strong experience working with supermarket or convenience store rack refrigeration systems.

• Ability to troubleshoot and repair refrigeration equipment independently.

• EPA Certification required.

• Valid driver's license with a clean driving record.

• Experience working with multiple refrigerants.

• Technical training through a trade school, apprenticeship, RSES, or equivalent field experience.

• Strong problem-solving skills and commitment to quality workmanship.

• Excellent communication and customer service skills.

Benefits

• Competitive compensation

• Immediate subsidized medical insurance

• 401(k) with company match

• Paid vacation and holidays

• Company-paid life insurance

• Short-term and long-term disability coverage

• Company vehicle

• Gas card and company spending card

• Ongoing paid technical training and professional development

• Advancement opportunities within a growing organization

• Premium pay for on-call rotation

Why Join Watson Refrigeration?

At Watson Refrigeration, you'll work alongside experienced professionals who take pride in their craft. We provide the tools, training, and support you need to build a long-term career—not just another job. Whether you're looking to expand your technical skills or grow into a leadership role, we'll help you get there.

Apply today and join one of North Carolina's premier commercial refrigeration service teams!

About the Company

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.  All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.