Key Facts

Remote From:

Central African Republic , Pennsylvania (USA)

Category: Security Analyst

Full time

Senior (5-10 years)

English

Hard Skills

ServiceNow ServiceNow Cyber Security Office App Project Management Cross-Functional Collaboration

Other Skills

•
Analytical Skills
•
Computer Literacy
•
Delegation Skills
•
Detail Oriented
•
Verbal Communication Skills
•
Social Skills
•
Multitasking
•
Organizational Skills
•
Problem Solving

Roles & Responsibilities

Relevant experience with ServiceNow
Strong familiarity and experience with IAM
Strong leadership skills to coordinate work
Understanding of cybersecurity

Requirements:

Evolve role-based access with ServiceNow
Provide technical support for customer account inquiries
Address end-user's access and security issues
Participate in project teams for difficult assignments

Tower Health

About Tower Health

Tower Health is a vibrant, nationally recognized health system that serves a population of nearly 2.5 million people. Its four acute-care hospitals include Reading Hospital in West Reading; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown as well as St. Christopher's Hospital for Children in Philadelphia. Tower Health also includes Reading Hospital Rehabilitation at Wyomissing; Reading Hospital School of Health Sciences; and a comprehensive provider network of over 1,100 physicians, specialists, and providers across 130 convenient locations. Tower Health is among the largest healthcare systems in the Philadelphia region, based on beds and revenue. With over 10,000 team members and a combined 1,200 beds, Tower Health provides a full range of medical care — from prevention, screenings, and education; to the latest clinical services and surgeries available; to rehabilitation. Committed to providing high-quality care, its hospitals have earned national awards and recognition for advanced care across the clinical spectrum, including in areas such as neurosurgery and stroke, cardiac and vascular surgery, trauma, hematology, and oncology.

Founded: 2018

Company size: 10001

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Job description

Responsibilities:

The IAM Security Analyst III is a key member of the team helping evolve role-based access with ServiceNow.

Provides technical support for customer account inquiries in effectively resolving or escalating incidents and inquiries related to access or account management services across multiple applications and technology platforms. Addresses end-user's access and other security related issues and recommend improvements to address security issues or gaps. Ability to make general decisions without guidance and direction in problem solving based upon a solid knowledge of the IAM functions, processes, and procedures. May participate in a project team involved in completion of difficult assignments, requiring proficient knowledge of field of specialization.

This is a remote role with a strong preference for candidates residing in Pennsylvania. Candidates in Eastern and Central time zones will be considered.

#LI

#READ

Qualifications:

Experience

Relevant experience with ServiceNow.
Strong familiarity and experience with IAM.
Strong leadership skills to coordinate work, handle IAM escalations, interact across departments and in meetings
Understanding of cybersecurity.

Education Requirements

High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Certification and Licensure

Obtains certification or training for applicable system(s) or application(s) as assigned, and meets department expected outcomes regarding time frame for completion, overall scoring and other aspects of training or certification process: Epic Security certification

Required Skills

Analytical Skills
Collaborative Skills
Computer Skills to include use and navigation
Customer Service Skills
Delegation Skills
Detail Oriented
Epic Proficiency
Excellent Communications Skills
Excellent Interpersonal Skills
Good Reasoning Skills
Microsoft Office Applications
Multitasking
Organizational Skills
Problem Solving Skills
Project Management Skills
Service Orientation
Strong Team Player

Tower Health is a regional integrated healthcare system that offers leading-edge, compassionate healthcare and wellness services to communities in Berks, Chester, Montgomery, and Philadelphia Counties. With 1,200 beds across the system, Tower Health consists of Reading Hospital in West Reading; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children, a partnership of Tower Health and Drexel University in Philadelphia. For more information, please visit https://towerhealth.org/.

Overview:

Discover why our hospital is a great place to work—take a virtual tour of Reading Hospital here: https://youtu.be/hH6ItnuIIsc