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Customer Success Manager

Azeus Systems Limited

Role overview

Qualifications

  • SaaS background but any IT experience would be great
  • Great command of the English language
  • Preferably have 2 to 4 years account management/sales experience

Responsibilities

  • Report to the regional manager
  • Able to manage accounts in the region
  • Able to actively reach out to the clients and guide best practice of our software
  • Develop relationship with existing accounts in the region

Key facts

Hard skills

Other skills

  • Sales
  • Communication
  • Social Skills

About the company

Azeus Systems Limited logo

Azeus Systems Limited

IT Services & IT Consulting

=== Careers === Philippines - http://www.linkedin.com/pub/careers-azeus/19/781/282 === About Us === Azeus Systems Limited is an IT solutions provider with 20 years of experience in successfully delivering IT solutions to various clients in the public sector. Azeus operates in the United Kingdom, Hong Kong, and the Philippines, and is a public company listed on the Singapore Exchange. It has successfully delivered more than 300 systems to over 60 government departments and public authorities in Hong Kong and the United Kingdom. As a result, we have gained expertise and experience in system and product development and enhancement, integration, and support and maintenance. To comply with project requirements of public sector organisations we employ recognised methodologies, processes and practices in the IT industry. Azeus is proud to be a catalyst of change by delivering innovative and flexible solutions for the public sector. Azeus has been appraised at the highest level (Level 5) of the Capability Maturity Model Integration(CMMI) since 2003. As the de facto standard for assessing and improving software processes, CMMI accreditation at this level signifies high quality of products and services as well as successful delivery of our solutions in a methodical manner. CMMI also guarantees that quality and success are predictable and can be replicated every time.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size201 - 500

Links

Website LinkedIn See all jobs

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Job description

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.

Visit azeusconvene.com for more information.

Responsibilities:

  • Report to the regional manager
  • Able to manage accounts in the region
  • Able to actively reach out to the clients and guide best practice of our software
  • Develop relationship with existing accounts in the region
  • Find creative ways to upsell to client, generate referrals
  • Attend weekly / monthly meetings and report regularly
  • Record clients' interactions via CRM
  • Amenable to do face to face meeting with clients

Qualifications:

  • SaaS background but any IT experience would be great
  • Great command of the English language
  • Preferably have 2 to 4 years account management/sales experience.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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