School Coordinator

What We Do

At Stanza Education Corporation, our mission is to empower organizations to create small learning communities that cultivate future-ready students by providing personalized curriculum and instruction, streamlined processes, and innovative systems. Our transformative educational experience equips students with the knowledge, skills, and abilities necessary to excel in an ever-changing world.

Holston Academy, a Stanza Education School is a virtual school designed to provide students with an education that is centered around them, from the learning experience to the flexibility of the schedule, to the courses they take. Students can enroll part-time to supplement their education, or full-time to pursue their interests and prepare for what’s ahead.

How You Will Make an Impact

The School Coordinator is responsible for overseeing, organizing, and coordinating education programs, ensuring the efficient and effective delivery of educational services, supporting students, teachers, and parents. This role involves managing administrative processes, coordinating with various departments, and implementing policies and procedures to enhance the educational experience for students and staff. This position acts as a liaison between school staff and school administration, ensuring that educational goals are met while addressing any logistical or operational concerns. This role may involve both administrative and academic responsibilities, depending on the school's needs. This position reports to the Head of School or designee.

RESPONSIBILITIES/DUTIES This job description is intended to accurately reflect the duties, responsibilities, and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with this classification. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Serve as first point of contact by answering telephones, chat messages, text messages, and emails
• Provide information and assistance on referring students, staff, and the public to others based on level of knowledge
• Communicate with students/families via phone, text and email with exceptional customer service skills and solid program knowledge
• Process new student enrollments
• Develop and document processes to create operational efficiencies • Accurately input student information into the Student Information System (SIS) including immunizations, enrollment dates, payment information, supervising teachers, and finalized student grades.
• Provide quality customer service
• Ability to manage multiple high-priority activities concurrently that require considerable coordination and follow through to meet requirements • Always maintain student confidentiality
• Attend meetings and training when available
• Support school leadership with creating standard operating procedures and guides for staff
• Schedule all academic assessments, including NWEA
• Coordinate with Academic Coaches during the onboarding of new students
• Perform basic registrar duties such as providing proof of enrollment, processing leave of absences, work permits, calculating GPAs, course waivers, fulfilling transcript requests and other duties
• Support Academic Coaches and the Head of School with organization of electronic school filing system
• Coordinate requests across the entire organization
• Act as the primary bridge between the instructional and operational sides of the school
• Set up students, teachers and basic course settings in UC Scout, including weighting and final exam passwords
• Perform administrative duties, responsibilities, and activities as assigned, which may be changed or modified from time to time.