Lead Litigation Adjuster

• Purpose-Driven Work: Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities

• Career Growth: Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers’ compensation, and more

• Supportive Team Culture: Collaborate with talented colleagues and report directly to a Senior Manager in our Legal department. We’re committed to your professional development and success

• Commitment to Excellence: Join a company recognized for integrity, innovation, and service. Be part of a team that sets the standard for legal representation in the insurance industry

What You’ll Do:

• Investigate origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Check for prior claims and recognizes environmental exposures.

• Participate in High Damage Reviews (HDR) to address coverage issues and exposure. Handle claims on a good faith basis

• Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements

• Conduct on-site inspections when needed, evaluate damages and handle claim negotiations with insureds, claimants, attorneys, public adjusters

• Respond to customer inquiries, make appropriate decisions, and close file as needed

• Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interpret claim history coverages

• Make independent decisions but recognize when assistance is needed

• Proactively provide all parties with claim process and status as appropriate; answer questions or redirect to other areas

• Serve as a mentor and subject matter expert for less experienced adjusters

• May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience

Who We’re Looking For:

• Professionals eager to grow, learn, and contribute to a dynamic legal team

• Individuals committed to excellence, integrity, and collaboration

What we need from you:

• Coverage experience preferred

• Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories

• Demonstrated experience providing customer-driven solutions, support or service

• Demonstrated ability to efficiently and effectively handle complex claims

• Extensive knowledge of policies and endorsements coverages

• Successfully applied knowledge of each phase of the claim handling process