Digital Health Enablement Manager

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Digital Health Enablement Manager at ICON, you will be responsible for enabling (i.e., evaluating, validating, readiness for implementation maintaining, enhancing) Digital Health (DH) data capture systems supporting clinical trial activities operationalized by stakeholder partners within the Delivery Units

What You Will Do:

You will manage day-to-day project and programme management activities, supporting your team to deliver quality outcomes.

Key responsibilities include:

• Lead projects and/or workstreams actively engaging team members from start to closure

• Use project management tools for lean execution of a project

• Analyze and document complex client business requirements and processes; communicate these requirements to appropriate parties

• Continuously evaluate roadmap of each technology/vendor to align with the existing/future landscape and adjust/escalate where needed

• Support development and management of end-to-end DH governance framework and associated documentation

• Establish and manage content of outward facing DH communications Portal to interact with GD (Global Development) and non-GD DH stakeholders

• Evaluate and expand features and functionalities of existing DH supportive systems/tools

Your Profile:

You will have solid project and programme management experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor’s degree (University degree) or equivalent education/relevant experience required

• At least 2-3 years of operational experience in clinical trials with a pharmaceutical company and/or a CRO is required

• Demonstrated knowledge of clinical development processes, global clinical operations, and strategic planning is required

• Experience working for/with DH capability suppliers is preferred

• Experience in developing use cases, user interface specifications and user requirement specification documents

• Experience with self service providers, digital platforms and technologies

• Demonstrate a passion for digital technologies and how these are implemented in clinical studies

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply