Order Management Specialist at Anovia

Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 200 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies.

Key Responsibilities:

• Revise orders as needed due to delivery date changes, requirement changes or inventory availability
• Following up with vendors on shipping date estimation.
• Constant communication with internal team, confirming orders, informing of shipping date(s), any possible delays, and back orders
• Organized and Efficient
• Provide weekly order updates; Responsible to ensure all orders are on time and routed as per customer requirements.
• Any delays to be communicated with the team in advance; Work with Customer Portals to confirm orders

Skills & Qualifications:

• Minimum of 3 years’ experience in order management, purchasing, finance or sales operations
• Bachelor’s degree in finance is preferred
• Experience in Salesforce and Oracle NetSuite are preferred
• Must possess positive attitude and willingness to succeed
• Strong organizational and financial skills, as well as problem solving agility also required
• Must also be proficient in standard business tools including Microsoft office
• Candidate must be a team player and must be ready to work North America shift hours

Benefits at Anovia

• Comprehensive Health Insurance policy
• Employee Wellness Program with focus on mental health
• Robust reward and recognition programs
• Company incentive programs offered
• Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off
• Ample growth and learning opportunities
• Remote work opportunities
• Focus on work/life balance
• Immigration Program supporting immigration to Canada for eligible employees

We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Anovia is an equal opportunity employer.