Role overview

Qualifications

High School Diploma required; Associates or Bachelors preferred
Retail, sales, food service, marketing, or Customer Service Experience preferred
Strong keyboarding skills
Outstanding verbal communication and customer service skills

Responsibilities

Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support
Schedule and confirm new patient appointments
Compassionately handle questions/concerns as helping consumers is our #1 goal
Use trained sales tactics to reach company goals of appointments set

Key facts

Remote from: Arizona (USA)
Full time
Call Center Agent
English, Spanish

Hard skills

Retail Experience Sales Development Marketing Communications

Other skills

Non-Verbal Communication
Customer Service
Computer Keyboards
Compassion
Self-Motivation

About the company

PerunHR

Human Resources, Staffing & Recruiting

PerunHR is a strategic partner for companies seeking quality recruitment process outsourcing services. We are committed to providing customized and cost-effective solutions to help our clients find the best-fit candidates for their vacancies. Our team consists of highly skilled professionals with years of experience in sourcing, screening, interviewing, and testing candidates for various positions.We believe in nurturing long-term relationships with our clients, and our core values of reliability, teamwork, care, transparency, and innovation reflect this commitment. Our modern recruitment system uses the latest recruiting and screening solutions, modern online job boards, and Applicant Tracking Systems to ensure the most efficient and effective recruitment process possible.Our services include Full-cycle RPO, Project RPO, and Partial RPO. In Full-cycle RPO, our team takes responsibility for all the steps in the recruitment process, including creating job descriptions, job posting, candidate sourcing, resume/phone/interview screening, conducting assessments and interviews, onboarding, and planning new job openings. In Project RPO, we offer highly flexible solutions designed to work quickly and effectively for short-term recruitment needs. In Partial RPO, we tailor our services to meet the specific needs of our clients.We specialize in several practice areas, including IT & Telecom, Communications & Entertainment, Marketing & Communications, Financial & Professional Services, Architecture, Design & Engineering, Energy, Resources & Infrastructure. Our team has created 30+ job posts using various job-seeking and ATS platforms, and we have more than 16,000 candidates in our candidate pool.At PerunHR, our mission is to transform lives by pushing recruiting boundaries. We believe that placing the right candidates in the right place has a positive impact on the development of the candidate's career and the success of the client's business.

Company details

Company typeSmall startup

IndustryHuman Resources, Staffing & Recruiting

Company size2 - 10

Links

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Job description

Responsibilities

Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support
Schedule and confirm new patient appointments
Compassionately handle questions/concerns as helping consumers is our #1 goal
Use trained sales tactics to reach company goals of appointments set
Various duties as assigned by the Call Center Leadership team

Minimum Education & Experience

High School Diploma required; Associates or Bachelors preferred
Retail, sales, food service, marketing, or Customer Service Experience preferred
Strong keyboarding skills.
Outstanding verbal communication and customer service skills.
Bilingual in Spanish and English a plus
Passion for helping others
Drive to succeed and desire to grow within an organization