Sales Operations Manager

Responsibilities

Responsibilities on the role

• Project manager for all cross-functional and internal projects implemented by the operations team (this includes our Salesforce team)

• Product Owner for process improvements. You will be analyzing sub-optimal performances with a focus on improving sales productivity and measuring it objectively.

• Work internally with  leadership to gather and document business requirements, propose solutions, assess technologies, and determine complexity for a wide variety of potential process and system solutions to address business needs.

• The role will lead a team of Salesforce admins and developers

• The role will work closely with our Sales, Customer Success, Marketing, and Finance teams

• You will be working on sales quota and capacity planning with the GTM leadership

• You will work on commission planning with sales and finance leadership

• The role will expose you to work on sales forecasting with regional sales leaders

• You will also be working closely with CEOs office on org-wide key initiatives

Qualifications

Qualifications for the role

• You are someone who has worked at least a year in a B2B startup working in GTM Ops (with overall experience of at least 3 years) or have experience working in a GTM Ops role for at least three years in a larger organization (preferably SaaS or one of the business consulting firms)
• Strong knowledge of Salesforce and related solutions. Understanding Salesforce best practices to drive adoption is key to this role.

• Data analysis skills including strong Excel skills. You gotta know what VLOOKUP and Pivots are on Excel

• Cross-functional program management experience leading medium-to-large scale initiatives

• Strong communication skills are key to this position given the role exposes you to high stakeholder management

• Self-starter who can operate independently
• You bring proposed solutions to the table and not just plain problems (we are firm believers that if you bring a problem to the table, your boss now has two problems!)