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Career Opportunities: Product Specialist (104197)

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Customer Service
  • Sales
  • Technical Acumen
  • Microsoft Office
  • Teamwork
  • Communication

Roles & Responsibilities

  • High school diploma with 5+ years of experience in sales, marketing, customer service, or technical support in the agricultural industry
  • Experience operating agricultural equipment and knowledge of technology products in the agricultural industry
  • Bachelor's degree in marketing, engineering, finance, business administration, or equivalent experience in agriculture-oriented fields
  • Proficiency in Microsoft Office and Salesforce CRM experience

Requirements:

  • Support customers and dealers to optimize performance and efficiency of products and technology offerings
  • Execute education and training of product and technology suite offerings
  • Assist with and execute product demonstrations to ensure exceptional customer experiences
  • Coordinate and assist with customer-oriented events such as clinics, training, and farm shows

Job description

 
 
 

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more sustainable world. Join our extraordinary team today! 

 

At AGCO, we believe that when our employees succeed, our business succeeds. It’s a people’s philosophy that we believe and invest in. We make sure all our employees – in every function, every geography and at every level – have the tools they need to be successful and take charge of their career. Because when our people grow, our business grows. Every day. Every way.  

   

The North America Sales organization has an exciting new opportunity as Product Specialist, to join its team in delivering extraordinary results throughout the Northeast US territory.   

The candidate will support grower and ag retailer customers and our dealer network as we continue to grow our business in the region.  This role will support a suite of products offered by our legendary Massey Ferguson and Fendt brands, and the technology offerings associated with these products.  

The candidate will have geographic responsibility for and will need to reside in the following states: PA, NY, MD, or VA.  

The Product Specialist plays a critical role in ensuring our customers can maximize their experience with our products and services.  This role adds value to our customers and our dealer network by providing exceptional customer service; educating both customers and dealers on our products, technology offerings, and services. 

 

Your Impact:

  • Support customers and dealers to ensure they can optimize the performance and efficiency of our products and technology offerings while providing an exceptional customer experience.  

  • Execution of education and training of our products and technology suite of offerings  

  • Act as a team player; working together with your peers and our dealer network to improve customer satisfaction.  

  • Assist with and execute product demonstrations - with focus on ensuring our customers have an exceptional experience and get the most of our products and services. Support dealers with customer visits with the intent to build relationships, collect VOC information, prospect, or qualify leads.  

  • Must be disciplined in completing internal administrative tasks relating to position to ensure robust metrics and reporting (ie. Lead Gen., Training, Demonstrations)  

  • Coordinate, assist, and help execute other customer-oriented events – clinics, training, farm shows, dealer events, etc. 

 

Your Experience and Qualifications:

  • High school diploma with 5+ years of experience working in a sale, marketing, customer service, and/or technical support role working in the agricultural industry – equipment, technology, inputs, retail, etc.  

  • Experience operating agricultural equipment and robust knowledge of technology products in the agricultural industry.  

   

A plus if you have:  

  • Bachelor's degree in marketing, engineering, finance, business administration, or equivalent experience in agriculture-oriented fields  

  • Proficiency in Microsoft Office, specifically using Excel, PowerPoint, Word, and Outlook. Salesforce CRM experience  

  • 2+ years of sales experience in a dealer-based distribution channel, 1+ years’ experience working with ag or industrial equipment or associated technology products. Strong agronomy knowledge & Strong communication skills. 

 

Your Benefits:

  • Health care and wellness plans    

  • Dental and vision plans    

  • 401(k) Savings Plan with company match    

  • Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price    

  • Paid holidays and paid time off    

  • Health savings and flexible spending accounts    

  • Reimbursement for continuing education    

  • Life insurance and other supplemental insurance plans 

 

Your Workplace:

As a designated remote role, this position is primarily performed from a home office, except when business needs require an inperson presence. 

 

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.  

  

Join us as we bring agriculture into the future and apply now! 

 

AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. 

 

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