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Career Opportunities: Field Service Engineer (Defense & Aero; Remote: MA, GA, AZ) (11872)

Key Facts

Full time
Senior (5-10 years)
English

Other Skills

  • Analytical Skills
  • Communication
  • Problem Solving
  • Teamwork

Roles & Responsibilities

  • 5+ years’ test/product service engineering experience
  • Degree in Electronics/Electrical Engineering (preferred)
  • Experience with C, C++ or Visual Basic 5 (preferred)
  • Strong automation troubleshooting and analytical skills

Requirements:

  • Travel to customer site for preventive maintenance and system repairs
  • Provide technical support to customers and field teams
  • Identify issues that require escalation and make recommendations
  • Participate in cost reduction and productivity improvement programs

Job description

 

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

 

 

Our Purpose  
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. 
 
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 
 

 


Opportunity Overview 
Ready to shape the future of technology?  Join Teradyne's Defense and Aerospace team of Field Services Engineers! Be a part of our cutting-edge product, and work alongside brilliant minds in both software and hardware engineering. Thrive in our dynamic, customer-driven environment, and make a tangible impact through teamwork.

 

As a Field Services Engineer, you will have the opportunity to experience a range of activities, which vary week to week and sometimes day to day.  

These include:

 

  • Travel to customer site to support our customers to perform preventive maintenance procedures, system level repairs, system installation, and acceptance testing of Teradyne Defense and Aerospace Test Systems (S9100, SpectrumHS, SpectrumBT Tester, High Speed SubSystem, Tempo).
  • Interface with various support teams within Teradyne to deliver on Teradyne's commitment to our customers
  • Provide technical support to customers and field teams either on-site or through phone or email
  • Identify issues that require escalation with the team
  • Make recommendations to existing product solutions to improve tester up-time and performance. 
  • Participate in cost reduction, productivity improvement programs
  • Uphold Teradyne and respect customer core values at all times

 

 

 

 

 

All About You 
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position. 

  • 5+ years’ test/product service engineering experience
  • Prior experience on Teradyne or any other ATE platform is a plus.
  • Experience with C, C++ or Visual Basic 5 (preferred)
  • Degree in Electronics/Electrical Engineering (preferred)
  •  Proficient with Siemens PLC programming, debugging,  Watlow programming, TIA portal, Step 7 (preferred)
  • Strong automation troubleshooting and analytical skills
  • Sensitive to the needs in communication and effective follow-up till resolution of issues 
  • Self-starter and good team player with good interpersonal and problem-solving skills
  • Self-driven in pursuing technical knowledge related to the job
  • Continuously align work procedures and expectations with customers and field team with the changing needs and expectation of the dynamic business environment
  • Must be able to maintain requirements for a secure clearance
  • Must be able to accommodate travel requirements for the job – travel will be required most weeks (75%+) and may be short notice
  • Ability to frequently lift and carry 25 -50 lbs.

 

 

 

This position is not eligible for visa sponsorship. 

 

 

 

Compensation: 
The base salary range for this role is $78,200 to 125,100. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.  

 

Incentive Plan: This job is eligible for discretionary bonus(es) based on financial performance. 

 

Benefits: 

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.  Please click here to see details. 

 

#LI-NS1
 

ITAR Restriction: All candidates for this ITAR restricted position must be one of the following: US Citizen or U.S. Permanent Resident, Asylee, Refugee or otherwise lawfully admitted under an amnesty program.

 

The above listed position may involve access to export controlled technology and may be subject to export licensing requirements prior to employment.

 

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