Care Management Assistant

Essential Job Functions

• Provides administrative support to case manager and clinic team by:
  • Reviewing daily schedules to identify high-cost patients
  • Participate in daily clinic morning huddles
  • Participate in weekly UM/CM rounds
  • Perform task-driven outreach according to plan of care
  • Schedules follow up appointments after ED events
  • Send letters / reminder for patients not seen not established
  • Follow up with other teams for pending tasks completeness
• Provides Tier Two patient outreach for short term case management
• Follows up on referral/ DME / specialists visits completeness with patients
• Assists with required paperwork from hospitals. SNFs. LTAC, Home health
• Tuck in calls to real time rising risk patients
• Assists case manager and clinic staff with daily outreach for specific tasks
  • Confirm medication is being taken
  • Confirm patient attended specialist appointment and update goals
  • Confirm patient has received DME, HHC or any resources outlines in the plan of care

Minimum Required Education, Experience & Skills

• College degree or completion of college courses in healthcare, care management, or similar focus.
• Medical Assistant, health coaching, or care management prior experience preferred

Preferred Education, Experience & Skills

• Good interpersonal skills
• Able to stay in constant communication with the team.
• Able to multitask in a fast-paced environment
• Bilingual in English/Spanish preferred but not required

Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.